DISCUSS REASONS WHY EMPATHY IS A VITAL INGREDIENT IN ALL RELATIONSHIPS AND ITS IMPORTANCE IN RELATION TO EFFECTIVE COMMUNICATION
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Date: Introduction
In our daily human interactions, communication is vital in creating relationships. The quality of a working relationship whether professional or not is dependent on many variables. Frequently overlooked is the role empathy plays in effective communication. Empathy creates a deeper connection which when mastered creates understanding between people leading to a much more fruitful conversation (McLaren, 2013). In this paper, we look at the role empathy plays in relationships and its importance in relation to effective communication. Empathy is a multidimensional …show more content…
It is much more variable because it is dependent on human thinking (McLaren, 2013). Different people have different perspectives on different issues which may be due to age, culture, sex, experience among others. The ability to fit oneself into another person’s shoes is what determines how effective the communication will be. Many people confuse empathy with sympathy which is much similar yet so different. Both are important tools in determining effective communication. Sympathy has much more to do with feelings of compassion and pity. It involves agreement with the other party which discourages further exploration and expression of one`s interests and feelings. Sympathy creates the need to reduce one`s own personal distress leading to a loss in objectivity and ability to solve the other person`s problems.
Empathy in communication is expressed in two distinctive parts which are incorporated in thinking and feeling (McLaren, 2013). In thinking, one expressed an understanding of the information that has been passed by the other person. This is usually through paraphrasing of the other person`s comments. Expression of understanding may also be non-verbally through nodding and paying keen attention to body movements. Feeling empathy involves expression of one`s feeling keeping in mind the other person`s feeling. One`s actions should demonstrate similarity between what one is feeling and what the other person is
Name:
Institution:
Course:
Date: Introduction
In our daily human interactions, communication is vital in creating relationships. The quality of a working relationship whether professional or not is dependent on many variables. Frequently overlooked is the role empathy plays in effective communication. Empathy creates a deeper connection which when mastered creates understanding between people leading to a much more fruitful conversation (McLaren, 2013). In this paper, we look at the role empathy plays in relationships and its importance in relation to effective communication. Empathy is a multidimensional …show more content…
It is much more variable because it is dependent on human thinking (McLaren, 2013). Different people have different perspectives on different issues which may be due to age, culture, sex, experience among others. The ability to fit oneself into another person’s shoes is what determines how effective the communication will be. Many people confuse empathy with sympathy which is much similar yet so different. Both are important tools in determining effective communication. Sympathy has much more to do with feelings of compassion and pity. It involves agreement with the other party which discourages further exploration and expression of one`s interests and feelings. Sympathy creates the need to reduce one`s own personal distress leading to a loss in objectivity and ability to solve the other person`s problems.
Empathy in communication is expressed in two distinctive parts which are incorporated in thinking and feeling (McLaren, 2013). In thinking, one expressed an understanding of the information that has been passed by the other person. This is usually through paraphrasing of the other person`s comments. Expression of understanding may also be non-verbally through nodding and paying keen attention to body movements. Feeling empathy involves expression of one`s feeling keeping in mind the other person`s feeling. One`s actions should demonstrate similarity between what one is feeling and what the other person is