Crew resource management (CRM) is a global practice in aviation industry which decreased the rate of aircraft accidents. The main reason of writing this essay is to explain CRM, its characteristics and its different perspectives, such as good CRM practices and bad CRM practices. For example United Airlines Flight 232 is an example of good CRM which shows good leadership skills, quick actions on time, proper and adequate services, teamwork and best communication.
Japan Airlines Flight 123 is the example of bad CRM practices. The improperly repaired part of the aircraft had taken the lives of 520 people. It was a major disaster in the aviation industry.
This essay explains these accidents, tells the importance and need of CRM in aviation …show more content…
Aviation industry has a very low accident rate but a very high potential for loss of life when an accident does occur. During the past several decades the surveys, studies and reports proved that 75 percent of accidents are caused by human error in the aviation industry. Human error is the basic root cause of almost every incident because humans design or interact with all the elements of the environment.
The main purpose of the aircrafts is to safely transport people and goods from one destination to other. But so much risk involve in aviation industry, that’s why management of risk and threat is the key to managing safety. Many aviation systems such as weather planning, air traffic control and flight deck warning systems managed the risk and …show more content…
The crew informed the controllers about the situation before the crash so the controllers had taken the actions. An ambulance, firefighting service and water suppliers was pre-assigned standby positions on the airport. Despite of the deaths of the 111 people, the crash was considered a major example of successful crew resource management due to large number of survivors. The flight crew, the controllers, the ambulance people and firefighters handled the situation so wisely. The flight crew became famous specially the captain, Alfred C. Haynes, and a DC-10 instructor on board who offered his assistance, Dennis E. Fitch, because they saved so many precious lives of the people.
All the people like the flight crew, the controllers, the ambulance people and firefighters had taken quick actions on time, provided proper and adequate services, handled the situation and showed teamwork and best communication. That’s why it became the best example of crew resource management in aviation industry.