Importance Of Communication Barriers In Communication

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Barriers in effective communication skill have become the main problems in the construction industry. This will cause communication in project team as project manager is failing to communicate with team members and may lead to project failure. There is an article wrote by Eric Garner (1996), he proposed the barriers to effective communication skill consists of physical barriers, perceptual barriers, emotional barriers, interpersonal barriers and language barriers. Nonetheless, there are other barriers which are not emphasized as barriers in the communication.

2.6.1 Emotional Barriers

Emotions include anger, love, joy, frustration, disappointment and sadness which create emotional barriers that affect communication negatively. An emotional
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The perception is different depending on how people sees some matters. Hence, there will be a different opinions voice out by others. For instance, a project manager may ask a team member to send project report before 4pm in spite the report is needed for the next week. However, the team member might has a perception that his/her project manager does not trust him/her because of that he/she asked to send earlier. Conferring to Rees (1997), perceptual distortions and prevailing economic rationality, as well as distance from encouraging investment in natural capital. Miscommunication will occur when wrong perceptions are done. A different employee in the situation might perceive that the manager is looking out of his/her best interest (Papa, …show more content…
Language means that human beings communicate with different language, accents, dialects and vocabulary. The differences in those will ineffective communication. For example, in Malaysia there are a few states that have dialects when speak which in the East Cost, Northern, Southern and Borneo areas. As in the region of East Cost which consists of Pahang, Kelantan and Terengganu. In Northern region the states consists of Perlis, Kedah, Pulau Pinang and Perak. In the Southern region, the states are Selangor, Negeri Sembilan, Melaka and Johor. As in the Borneo region consists of Sabah and Sarawak. Those states in the regions are having different dialects when communicating. It is hard to understand people from the East Cost’s dialects when communicating with someone from the Northern region. Hence, there should be ways to understand other regions dialects by learning their

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