Phase two’s purpose is to compare the expected problems and issues with the plan processes of implementing EHR to determine possible solutions. For example, the team can measure the outcome dissimilarity of the possibilities of the staffs, who may reject the EHR usage and the expected results of workflow improvement when all staffs accept the EHR. First, the team must define the needs of the staffs for the EHR system. Implementing EHR will help to improve the whole practice workflows, to create the comprehensive patients’ medical information that can be accessed anywhere and anytime, and to ease the work of transcribing, coding, and billing staffs. Then, the team can define the cause of the staffs’ needs and prioritize those needs. As mentioned
