When implementing a new information technology system in an agency, who are the most resistant, why and what would you do to decrease that resistance.
Integrating a new information technology system into any agency setting would be difficult for all members as they are concerned with reduced productivity, fear of maintaining the same quality of information that is being documented, and difficulty learning the system((Menachemi & Collum, 2011). However, I believe that some staff members may be more resistant than others. I think that personnel who are complacent and don’t see a need for change may be more resistant to the implementation of the system. If they feel disconnected from the purpose or benefits of the system, this could create a barrier to the staff 's desire to successfully utilize the system, and would result in resistance to the implementation of the tools. According to Herrick, Gorman, and Goodman (2010) installing Health Information Technology can be very costly to a health practice and with its installation, new issues may arise such as staff being too dependent on the system. I feel health providers versus the patient population may be more resistant to the implementation …show more content…
These actions would include adequate training, discussing the purpose of the program, and informing staff about the benefits and disadvantages of the electronic health system (Herrick et al., 2010). If I were in charge of implementation, all agency members would need adequate training and competence testing. All employees would be educated on what the anticipated benefits were as well as potential mistakes that could occur, allowing them to make educated choices while using the system and to detour overreliance on the system. I feel this may decrease the level of resistance in the
Integrating a new information technology system into any agency setting would be difficult for all members as they are concerned with reduced productivity, fear of maintaining the same quality of information that is being documented, and difficulty learning the system((Menachemi & Collum, 2011). However, I believe that some staff members may be more resistant than others. I think that personnel who are complacent and don’t see a need for change may be more resistant to the implementation of the system. If they feel disconnected from the purpose or benefits of the system, this could create a barrier to the staff 's desire to successfully utilize the system, and would result in resistance to the implementation of the tools. According to Herrick, Gorman, and Goodman (2010) installing Health Information Technology can be very costly to a health practice and with its installation, new issues may arise such as staff being too dependent on the system. I feel health providers versus the patient population may be more resistant to the implementation …show more content…
These actions would include adequate training, discussing the purpose of the program, and informing staff about the benefits and disadvantages of the electronic health system (Herrick et al., 2010). If I were in charge of implementation, all agency members would need adequate training and competence testing. All employees would be educated on what the anticipated benefits were as well as potential mistakes that could occur, allowing them to make educated choices while using the system and to detour overreliance on the system. I feel this may decrease the level of resistance in the