E Governance Case Study

Decent Essays
Since the late 1990s, we have witnessed an increasing interest in making the public sector more available to the public and transparent for the public. Using the information & communication technology also known as ICT, as a platform for communication with and providing the services to the citizens and the businesses achieve this. This rapidly growing phenomenon is internationally labeled as the “e- governance” (Ho, 2002; Heeks, 2006; Norris and Reddick, 2012).
As per Lee et al., (2011) the e-governance has been gaining a prominent place in the part of national reform because the governments around the world have sought new ways to control costs of running the government and improve the departmental efficiencies.
As per Heeks, (1999) it has
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As per Dunleavy et al. (2005) providing the services to the citizens on the Internet should be called the “Digital-Era Governance.”
Choudrie (2005) recognized that as the impact of the e-services is expanding in our lives. The government departments, private industries recruitment procedures have begun to perceive the need for the data Innovation and the Internet. Following the same, the governments around the world are willing to make maximum utilization of the ICTs in their departments as
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I will discuss the literature reviews, the case studies, and definitions of the e-governance and how the model is working successfully in other parts of the world.
In the background, we will also discuss the e-governance context of Angola as well, so that the reader can get the idea of the need of the e-governance and how it could work in that particular region.
Chapter 3: This chapter is based on the analysis and design of the project. I will discuss the case studies of successful models around the world in the context of the implementation in Angola administration. I will also describe the design of the research and the evaluation of the research approach that I have adopted in this project.
Chapter 4: This chapter is based on the implementation of the design discussed in chapter 3. This section will evaluate the data and the inferences collected through analysis of the context of the project. This chapter will be focused on the interviews and the surveys conducted with staff of the government in Angola through the developed questionnaire.
Chapter 5: This chapter focuses on the results, which I will summarize from the analysis that I did in chapter

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