Ibm's Knowledge Management Proposal Essay

1733 Words Nov 8th, 2010 7 Pages
Executive Summary
The Ontario Ministry of Education (EDU) is divided into divisions, branches and different units. Due to the nature of these operating procedures the employees were experiencing constant changes in tasks, job positions and reporting relationships. There is a need for the employees to feel as one and function as a ministry with modest limitations. EDU has to take the tacit knowledge and turn it into explicit knowledge. As Kathryn Everest, I would recommend the EDU implement a document management system. In doing so, it will help the employees to work mutually as a company rather then a department. Having the employees to feel they are all part of a company rather than a department will help build trust amongst all
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One disadvantage in the tacit knowledge approach is that individuals in an organization may claim to have knowledge that they do not actually have or may claim to be more knowledgeable than they really are. Also, if an employee that

holds the knowledge leaves the organization, that knowledge was only rented or leased from that employee and is lost unless documented.

Advantages and disadvantages of explicit Knowledge Approach;
In general, the advantages and disadvantages of the explicit knowledge approach constitute an inverted “mirror image” of the advantages and disadvantages of the tacit knowledge approach. Whereas the tacit knowledge approach is relatively easy to start and use, it has important limitations in the benefits it can bring. The explicit knowledge approach is much more challenging to start, but offers greater potential benefits in the long term. A definite advantage of the explicit knowledge approach is, once an individual articulates knowledge into a document, drawing, process description, or other form of explicit knowledge it can be possible, through use of information systems to quickly distribute that knowledge throughout an organization and all its geographical locations. Effectively, converting tacit knowledge into explicit

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