There are a variety of strategies for finding a competent home HVAC service that is both responsive and affordable, but personal recommendations are typically the preferred method. Besides referrals from friends and relatives, the Internet can also provide valuable assistance in researching heating and cooling service companies.
One of the most important phone numbers that any homeowner needs to have handy is the direct line to a reliable and reasonably priced heating and cooling service. For people who don't have an established relationship with a good heating and air conditioning service, the next best approach to finding one is through a personal recommendation. You can usually count on family members, friends, co-workers or neighbors …show more content…
If the HVAC company you're researching has a BBB listing, you can tell at a glance how many complaints have been filed against the business and whether a good faith effort was made to resolve the complaints. The five complaint types that the BBB reports on are advertising/sales issues, billing/collection issues, delivery issues, guarantee/warranty issues, and problems with the service or product. The BBB also uses a 16-factor grading system, which can provide some helpful information about local service businesses, including heating and cooling contractors. Factors such as length of time in business, complaint history, government actions against the business, and whether the company has the necessary competency licensing are among the criteria the BBB uses to grade an accredited business. Although this is not an endorsement of the business by the BBB, it does reflect some positive things, such as the fact that the accredited business has made a commitment to make a good faith effort to resolve consumer complaints. Businesses do pay a fee to the BBB to be reviewed and monitored for
One of the most important phone numbers that any homeowner needs to have handy is the direct line to a reliable and reasonably priced heating and cooling service. For people who don't have an established relationship with a good heating and air conditioning service, the next best approach to finding one is through a personal recommendation. You can usually count on family members, friends, co-workers or neighbors …show more content…
If the HVAC company you're researching has a BBB listing, you can tell at a glance how many complaints have been filed against the business and whether a good faith effort was made to resolve the complaints. The five complaint types that the BBB reports on are advertising/sales issues, billing/collection issues, delivery issues, guarantee/warranty issues, and problems with the service or product. The BBB also uses a 16-factor grading system, which can provide some helpful information about local service businesses, including heating and cooling contractors. Factors such as length of time in business, complaint history, government actions against the business, and whether the company has the necessary competency licensing are among the criteria the BBB uses to grade an accredited business. Although this is not an endorsement of the business by the BBB, it does reflect some positive things, such as the fact that the accredited business has made a commitment to make a good faith effort to resolve consumer complaints. Businesses do pay a fee to the BBB to be reviewed and monitored for