Risk Management Case Study: Huntsville Hospital

1249 Words 5 Pages
Huntsville Hospital Risk Management
Risk Management programs provide protection to patients, staff members, and visitors from inadvertent injuries while protecting healthcare systems’ financial assets and community reputation. Risk management plans are designed to provide guidance and structure within an organization’s clinical and business services of providing a safe environment while delivering quality patient care.
Identifying high-risk areas in healthcare that could possibly cause harm to visitors, patients and /or employees, building policies to avoid adverse events and proposing an adequate reporting system exist as challenges for the risk management team in a health care facility (Bickmore 2015). The introduction of Enterprise Risk
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The risk manager, safety officer, ensures HH’s compliance with the federal, state, and local regulations and statutes. Empowered by administration and the governing body of HH, the HH Safety Officer arranges for collaboration among all departments, services, and patient care providers ultimately seeking the delivery of high quality patient care and minimizing, eliminating, adverse events. Risk Management team members consist of two physicians, safety officer, environmental service manager, information technology manager, maintenance personnel, materials management staff, nursing representatives, administration representative, surgical services coordinator, cardiac department, lab director, and others. Coordination of risk management activities exist among various departments, such as all nursing departments, environmental care, safety staff, bio-med services department, maintenance, medical staff, infection control, organizational staff, emergency preparedness and performance improvement team, directed by the HH safety officer. The risk management committee develops policies, procedures, and protocols to address issues, which may cause liability exposures. For example, protocols are instituted for those employees who operate a company vehicle for hospital business, requiring safe driving classes, evaluations, and drug screenings in addition to strict …show more content…
Both HH and Duke develop risk management teams empowered by a member from every area of the health organization such as nursing departments, environmental care, bio-med services department, maintenance, safety staff, medical staff, infection control, organizational staff, emergency preparedness and performance improvement team, directed by the HH safety officer. HH and Duke operate Just Cultures relying on similar risk assessment tools to identify potential risks instead of delayed action resulting in a actual safety risk. Both hospital systems adopted an EMR attitude and promote identifying risks preemptively as opposed to employing a single root cause analysis system to provide solutions once the safety risk has occurred (Duke 2015). HH encourages managers, directors, and staff to develop and implement performance improvement plans, after approval, believing multiple minds work better than one. Duke also incorporates the attitude that all staff members are leaders in promoting excellence and safety in patient care (Duke 2015). Both healthcare systems adhere and advance the respective risk management plans to Standards of Care issued by Joint Commission. Ultimately, Huntsville Hospital and Duke University Hospital engage similar risk management programs designed to identify and decrease adverse risks for

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