Strengths And Weaknesses Of Walgreens

Brilliant Essays
Human Resources Management (KM)
Walgreens has recently launched a corporate university program that serves and encourages employee learning. Senior vice president and chief human resources officer had this to say about why Walgreens decided to launch such a program, “We wanted to create an innovative and agile talent pool, one that’s diverse and fosters a powerful cross section of thoughts and ideas. From our leaders in our community centers to our store managers, learning and growing every day is essential to delivering our business strategy”. The program offers courses to employees at any level of employment. Walgreens has partnered with several universities to offer training programs for employees worth college credit. They have also partnered
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The biggest strengths consist of exceptional customer service, use of technological advances and employee satisfactory and performance. Walgreens focuses primarily on customer responsiveness to create high customer satisfaction. Creating convenience, and a healthy environment for its customers, is a huge part of Walgreens cultural values. Usage of technological advances gives Walgreens a huge competitive advantage as these technologies are creating faster production and flow of information through its distribution centers, safer working environments, and higher customer satisfaction through new innovations on-site. Walgreens employee performance and satisfaction comes from the availability of resources Walgreens supplies. Walgreens launched a corporate university program, which allows employees to take courses that increase performance and knowledge. Fitness centers are also mad available to employees to encourage a healthy lifestyle as their business model …show more content…
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"Perspective." Ensuring Quality and Safety in the Pharmacy. Web. 4 Nov. 2015.
Tucker, Geri. "Profile Kathleen Wilson-Thompson Leads HR at Walgreens Vol. 59; No. 5." Kathleen Wilson-Thompson Leads HR at Walgreens. N.p., n.d. Web.
“Walgreens Boots Alliance, Inc 2014 Annual Report.” Walgreens. 10 April 2015. Web. 2 Nov 2015.
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