Human resources management has a large effect on the success of a business for several reasons including employee retention, customer satisfaction, employee satisfaction, work quality and financial handling. A competitive advantage is achieved by equalizing all aspects of the business including human resources, inventory, producing a quality product, servicing customer relations, reducing waste as well as several other factors. Maintaining a satisfied employee pool is not accomplished by just paying employees more money. There are several factors that contribute to this, including work-life balance, the manager-employee relationship, opportunities for advancement, professional development, work environment and the culture of the company.
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The process of developing a larger prospect pool is achieved by using several methods to generate interest. The methods that are used primarily are online classified ads, online services such as Monster or Indeed, newspaper classified ads, professional placement services and word of mouth.
Human resources is responsible for developing an interviewing process that will successfully select the best candidates from the pool of applicants. Depending on the number of applicants, a two-step interview process will help reduce the number of individuals to interview in person. Walgreens has employees apply on-line and then come into the location and complete a test to evaluate their abilities. Once the test is completed, the manager will call to schedule an in-person interview. This decrease the number of applicants that a manager will interview based on the score of the test. (Levy & Weitz, 2012 p# …show more content…
The culture should be fair to all employees, allow for openness, show integrity and trust, allow participation and empowerment, and provide diversity and innovation. Employees that feel supported and are actively participating in the company will develop a feeling of association. The old management of fear and control does not provide for a satisfied employee. This does not mean that employees are allowed to act in an unprofessional manner, so there does have to be a discipline method discussed openly with employees. Unfortunately, retail companies have to compete for the best employees so creating the best culture will provide for better
The process of developing a larger prospect pool is achieved by using several methods to generate interest. The methods that are used primarily are online classified ads, online services such as Monster or Indeed, newspaper classified ads, professional placement services and word of mouth.
Human resources is responsible for developing an interviewing process that will successfully select the best candidates from the pool of applicants. Depending on the number of applicants, a two-step interview process will help reduce the number of individuals to interview in person. Walgreens has employees apply on-line and then come into the location and complete a test to evaluate their abilities. Once the test is completed, the manager will call to schedule an in-person interview. This decrease the number of applicants that a manager will interview based on the score of the test. (Levy & Weitz, 2012 p# …show more content…
The culture should be fair to all employees, allow for openness, show integrity and trust, allow participation and empowerment, and provide diversity and innovation. Employees that feel supported and are actively participating in the company will develop a feeling of association. The old management of fear and control does not provide for a satisfied employee. This does not mean that employees are allowed to act in an unprofessional manner, so there does have to be a discipline method discussed openly with employees. Unfortunately, retail companies have to compete for the best employees so creating the best culture will provide for better