Essay about Human Resource Management

2330 Words Sep 14th, 2011 10 Pages
Departments:
As a resort, its blueprints of the interior and architecturehave almost same with hotel. The Front desk, Housekeeping, Engineering and security, Food and beverage, Marketing and sales departments are for the resort’s smooth operation.

Front Desk
The front office is sometimes referred to as the front desk. In a small, limited-service hotel, the front office may consist, physically, of only that area reserved for guest registration. In a larger property, the front office will consist of many staff members, each responsible for a portion of the office’s management or operation.
The duties of Front office are concerning questions on arrivals, meeting times, rates, food and beverage services, directions, transportation
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Attend Residence Life Training before the start of each semester. Be available to assist with Welcome Week including freshmen move-in.
Provide front desk coverage as scheduled/needed through graduation and during breaks.
Attend all staff meetings, in-services and staff development programs as required.
Complete and maintain paperwork as it relates to residence hall records and front desk responsibilities.
Houeskeeping
There are four type of housekeeping staff in housekeeping department, Executive Housekeeper, Room Inspectors, Room attendants, and general cleaners. And the executive housekeeper must be very knowledgeable, know about personnel administration, budgeting, laundry sanitation, fabrics and uniforms, and room-cleaning chemicals and routines, besides being guest-service oriented.
Housekeeping or Housecleaning is the systematic process of making a home neat and clean in approximately that order. This maybe applied more broadly that just an individual home, or as a metaphor for a similar "clean up" process applied elsewhere such as a procedural reform. It can also be called household management, which is the act of overseeing the organizational, financial, day-to-day operations of a house or estate, and the managing of other domestic concerns.
In the process of housekeeping general cleaning activities are completed, such as disposing of rubbish, storing of belongings in regular places, cleaning dirty surfaces, dusting and vacuuming. It is

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