Human Resource Management Case Study

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industry. These competitors are implementing new techniques and training that surpasses UPS outdated methods. These companies are using new technology and creating processes that fit the targeted employee group.
Human Resource Management (HRM) The patterns that the competition uses in hiring and training their new employees vary greatly from UPS (Schmidt, 2015). The competition uses cross-training when initially bringing new employees on board. UPS uses a silo method that stagnates the employees by training them only for the position that they are hired for. Employees that wish to cross-train at UPS must perfect skills and timing in the job that they are placed, approach a supervisor and ask to be cross-trained. Often employees that
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This directs the writer to assume that the day is near that the union and company will reach a stop gap in negotiations. This constitutes a strike where employees walk off of the job until their demands are met. A strike is imminent in the near future of this company . The management team is supposed to be the glue that holds the puzzle together at UPS. This means that the team is supposed to be the Human Resource department’s first contact with issues impacting the employees. Due to the longevity of time for many managers and supervisors, the HR department has placed a high value on their opinions regarding employee issues. The drawback that hurts UPS is that many of the managers have developed a group think mentality as a norm. Many have developed expectations for their employees that are not endorsed by the company; they do not meet the values and mission of …show more content…
Through various sources, the writer has determined that the employees have reached a level of unrest about their benefits and compensation. The company has claimed that insurance costs have risen and that to maintain the program for the employees they must pass some of the cost on to the employees. The company reported over forty-eight billion dollars to the Internal Revenue Service in 2015 as its net income (see Appendix F). An entity that does not need food, clothing or shelter had billions of dollars in profit for potential expansion while it charges its employees who make wages less than an employee who works at McDonalds, for health care

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