Human Resources Department: Improving Employee Performance

The Human Resource department in some organizations is not only responsible for the outside talent that may be potential to an organization, but also responsible for monitoring performance among current employees within the business using various methods or systems. Monitoring the performance of employees within an organization provides various benefits for a business. “To enhance employee performance, many organizations are increasingly using electronic performance monitoring” (“The Invisible Eye…” - Bhave, Devasheesh P, 1). A key element of a performance monitoring system is the comparison of actual performance of employees to a benchmark performance established by upper management. A system like such also establishes standards and measures …show more content…
“In a national survey, 37% of employee respondents admitted that they regularly used their personal computers at work to surf the Internet and had engaged in such activities as stock trading, gambling, and online chatting” (“The Use and Impact…” - Young, K, 1). These kind of activities lower productivity and efficiency in an organization. Another concept some organizations have adopted is allowing employees to control the input and modification of their own personal information such as their bank account for direct deposit, their time cards or their own online profile within a company’s intranet. This has reduced a major amount of paper work for these Human Resource departments because employees have the ability to make their own modifications therefore they do not need to fill out any paper work to turn into HR they can simply do it themselves. This concept also gives employees a feeling of empowerment because they have control over their own data which is something not common across the business industry yet. This feeling of empowerment can lead to employees being happier in their jobs leading to more productive work days for those …show more content…
The use of technology to train new employees as well as veteran employees has become a common practice among the business industry. This practice has been proven to show benefits for many businesses, however some businesses may not benefit from this practice. Smaller retail business may not need to utilize technology in order to train their employees, hands on training from other employees may be just as effective. Organizations should first determine whether or not computer/technology based training is the best decision for their organization. Some organizations may require new employees to take a number of modules and guided training sessions in order to easily keep the training process in an organization constant. It is essential that all employees under the same job description are being trained the same information and that the information is delivered to each employee in the same manner. The Human Resources Department can easily keep track of who has completed the online modules required and who has not completed them, this is another benefit of the use of technology for training. These modules also provide real time talent assessments to the employees taking these modules which can acknowledge that an employee