Human Factors in Aircraft Maintenance Essay

1250 Words Apr 11th, 2013 5 Pages
Human Factors In Aircraft Maintenance
Jon Byrd
Director of Aviation Coosa Valley Technical College Rome, Georgia

What is Human Factors?
70-80% of aircraft accidents are due to human factors – JAA, May 2001 Maintenance contributed to 15% of commercial jet accidents – Boeing, 1995

CVTC

Maintenance Human Factors
20-30% of in-flight engine shutdowns & 50% of delays/cancellations are caused by human error – Boeing, 1997 48,800 non-airworthy aircraft are dispatched each year as a result of maintenance error – Marx, 1998 Ramp accidents cost over $2 billion annually – Ramp Safety Vol.11:3
CVTC

Dollars & “Sense”
Avg. cost of an in-flight engine shutdown is $500,000 Avg. cost of a flight cancellation is $50,000 Avg. cost of a
…show more content…
CVTC

Dirty Dozen – Lack of Communication
To Improve Communication Do NOT
Learn to Listen Debate Detour Pre-plan Tune-out Ask questions Paraphrase Make eye contact Use positive body language
CVTC

Do

Dirty Dozen – Lack of Knowledge
“Am I experienced for this task?” “Do I have all of the appropriate tech data?” Aware of FAR’s

CVTC

Dirty Dozen – Lack of Knowledge
Safety Nets
Obtain school training on type, model, etc Get supervised on-the-job training Use current technical manuals Tech Reps &/or Manufacturer Reps are there for a purpose – use them!

CVTC

Dirty Dozen – Lack of Resources
Is the appropriate tech data available? “Do I have the proper tools and equipment to perform the task?”

CVTC

Dirty Dozen – Lack of Resources
Safety Nets
Check all suspect areas at the beginning of all inspections and AOG the required parts Order & stock parts before they’re required Know your sources Arrange for pooling &/or loaning Maintain aircraft to highest standard
CVTC

Dirty Dozen – Lack of Teamwork
Is this a task that really two technicians should do? “No, I don’t need any help; I know what I’m doing!”

CVTC

Dirty Dozen – Lack of Teamwork
Safety Nets
Always discuss and plan the Who, What, When, Where, and How of the task to be done Insure that everyone understands and

Related Documents