Hudson's Bay Montreal Downtown Store: A Case Study

Decent Essays
On December 8, 2015 at the Hudson’s Bay Montreal Downtown store, AP closed a sweet hearting case value at $841.70. Following up on a tip, AP reviewed the DVR and the associate scanned 3 sweaters at a markdown priced and bagged 3 different more expensive sweaters for the customer. The associate was interviewed and admitted to the sweet heart and later returned the 3 sweaters to AP.

Related Documents

  • Improved Essays

    Publics are people with similar interests such as employees, readers of a newspaper, communities or consumers (source 4). One public, and stakeholder, that is extremely influential to a corporation are the employees. I interviewed ten Sephora Inside J.C.Penney’s employees, including management and non-management, on different issues that may arise while working for this company. There are various consequences that SIJCP could have on employees: hosting makeup brands that condone animal testing change in management unclear of the organization’s goals unclear position roles starting “Black Friday” on Thanksgiving day any type of discrimination towards employees and/or customers non-existent health care plan cancellation of raises technology advancements…

    • 1101 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Maller-Saks: Applicable law: • Bonebrake: The predominant thrust of the agreement is Saks’ lease at The Newstate Mall. Common Law applies. Enforceability: Offer §24: o Maller manifested his willingness to bargain when he opened a mall which needed anchor tenants, one of which was Saks Fifth Avenue (Saks), with who he and his attorneys negotiated the contract to become one of the two anchor tenants in The Mall of Newstate. Acceptance §50:…

    • 920 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    The city that I chose to focus on is Hollister, California. I currently reside in this location, and it has a zip code of 95023. There are 36,067 people in this region. The majority of the residents in this region are Hispanics since they make up 68.32% of the population. Moreover, in terms of age, the population is mainly concentrated within the range of 25 to 54 years, 42.4%, and the median age is 31.7 years.…

    • 365 Words
    • 2 Pages
    Improved Essays
  • Decent Essays

    During live surveillance on October 19, 2016, AP observed JOSEPH process a personal sale transaction reg #698,trx #9190 for 3 pairs of boxers shorts, value at $56.80. JOSEPH tendered a gift card for $50 and cash for $6.80 but did not actually put any cash into the register. JOSEPH placed all the items into a Hudson’s Bay purchase bag and then refunded the same items reg#698 trx # 9191, onto GC #47109947243 for $56.78 and pocketed the gift card.…

    • 199 Words
    • 1 Pages
    Decent Essays
  • Decent Essays

    The preppy and quirky merchandise Urban Outfitters offers has resonated well with the young consume base, giving Urban Outfitters a strong brand recognition and loyal customer base. An alternative vision of retail offers consumers something authentically different and sometimes daring. Urban Outfitters is creative with an independent voice and new ideas, appealing to youth culture (Trefis team, 2014).…

    • 301 Words
    • 2 Pages
    Decent Essays
  • Decent Essays

    Rosa Mez Case Summary

    • 285 Words
    • 2 Pages

    AP reviewed exception reports and found Rosa MEZA had received large unauthorized discounts from Valeria DEL CASTILLO. Investigative Support/Findings: On Monday, May 6 2017 AP determined Valeria DEL CASTILLO processed a sale for her mother on register #716/6297, OPER #9890. DEL CASTILLO scanned a Nike Sneaker UPC #826215419839 valued at $80.50 and issued a price override of $30 off and then immediately processed an additional 60% off the total sale and charged her Rosa MEZA $13.56 to Debit Card that ended in #7243. Immediately following DEL CASTILLO and MEZA were observed walking via CCTV over to the shoe department register, where DEL CASTILLO rung through a Quilt Jacket UPC #191013039238 on register #716/6301, OPER #9890 valued at…

    • 285 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    This letter is to acknowledge that we have received and reviewed your request letter. On behalf of the team here at Maple Mountain Outfitters, I am sincerely apologetic that the Mountaineer (Item #51-6131), which you purchased for $159.95, plus $5.56 for shipping did not meet your expectations. Maple Mountain Outfitters strives to (provide/offer) quality products and is committed to putting out products that satisfy our consumer needs. We completely understand all the hardships that a defective pack can cause and this is why we deeply regret that this occurred. Unfortunately, it has come to our attention that this product was part of an order that cleared the manufacturers’ inspection when they should not have because of faulty threads.…

    • 247 Words
    • 1 Pages
    Improved Essays
  • Decent Essays

    Urban Outfitters Lifestyle Urban Outfitter target consumers range from ages eighteen to thirty years old. Urban Outfitters is located mostly in metropolitan areas because most of their consumers live in cities. Also, the consumers are usually single college students, so prices are more intended for the middle class so the prices a affordable and there are always sales. Preferences Consumers watch trending and popularly advertised movies from action, comedy romance or horror.…

    • 230 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    One of my favorite retailers has to be Urban Outfitters. I definitely find myself making a lot of purchases through them whether it be home décor, clothes, cosmetics, or just small gifts for a friend. When someone mentions Urban Outfitters, I think “modern”, “cool”, “trustworthy”, and “accessible”. UO is not only an online retailer, but a brick-and-mortar as well. More recently, one way I feel that they are able to pull people in is with their new loyalty program.…

    • 429 Words
    • 2 Pages
    Improved Essays
  • Superior Essays

    Case Study Of Kohl's Store

    • 1698 Words
    • 7 Pages

    $215 later You go into a store intending to buy an outfit, $215 and two hours later you come out with a new Kohl’s charge card, three new outfits including shoes, a waffle maker, and popcorn popper. Then you’re sitting there asking yourself how you let this happen, I’m here to tell you this isn’t not your fault, we all get sucked into the black hole of consumption. Stores do everything with a purpose; nothing is ever meaning less, their location, design, layout, promotions…ect is all done internally in hopes of encourage consumption out of its customers. A stores exterior is extremely important because that is what costumers first see and it is a perfect place to showcase important promotions the store wants customers to know.…

    • 1698 Words
    • 7 Pages
    Superior Essays
  • Decent Essays

    Marshall Field's Retail store focused on women and became very innovative on the area of retail targeted towards women. Field encountered many ideas to make retail easier for women, which not only made shopping more pleasant for women but attracted loyal customers from all over the city to shop at his emporium. One example of a Field innovation is The Walnut Room which defied the social rule that women were supposed to eat out escorted by a man, and was the first restaurant where women could eat unescorted. This idea not only made life easier for women but attracted customers to Field's store and let women stay at his store longer rather than make two separate trips to have lunch at their homes or with a man at a restaurant. (more information…

    • 137 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    Tsc Stores Case Study

    • 1110 Words
    • 4 Pages

    TSC Stores, Supply Chain Management for Profitable Growth Brad is currently in a process of creating a long term supply chain strategy that will support the company’s corporate growth, cost objective and also the program of the Project 275. However, the rapidly growing volumes and complexities in the supply chain are causing concerns, and Brad is worried that the company may not be able to handle the planned growth. In addition to that the company is faced with several other challenges that threaten its plans, namely, stock-outs in stores and DC, low service level, too much inventory in enterprise, slow inventory turnover, and tied up working capital. 1. What does your analysis of the data in Exhibit 3 suggest that Brad Twiddy might want…

    • 1110 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    The state of New Jersey plans to construct one of the biggest retailer and entertainment complexes in the United States named The American Dream Mall. The goal of this project is to become the primary global shopping, dining and entertainment destination any one has yet to see. The complex has been under construction for over thirteen years in the Meadowlands located right next to the MetLife Stadium, home of the NFL New York Jets and New York Giants. Throughout the past couple of years this project has seen many different project managers and developers causing many project issues lawsuits, scheduling conflicts, and project delays. However, real estate development company Triple Five Group will finally get a moving with this project and…

    • 2044 Words
    • 9 Pages
    Great Essays
  • Improved Essays

    Case Study: Nordstrom

    • 841 Words
    • 4 Pages

    Retailers play a very important role in delivering products and services to the final consumers. Within this this role, retailers must possess the ability to target a segment of the market through different product offerings and product differentiation. By looking at Nordstrom’s marketing mix and specifically product, customer service, and store design, one can see how they utilize different strategies to create competitive advantages within the market. Nordstrom, as a high-end department store, chooses to carry a smaller product line with a wide assortment of high end merchandise.…

    • 841 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Introduction Lulu Hypermarket is the retail division of multinational Lulu Group International that has been known as a trendsetter of the retail industry. Today, Lulu symbolizes quality retailing with 117 stores and is immensely popular with the discerning shoppers across the Gulf region. Location Lulu Hypermarkets did not just dominate cities of the UAE but have become the most preferred shopping destinations in Oman, Qatar, Kuwait, Bahrain, Yemen, Egypt, Saudi Arabia and India. Assortment variety: Lulu Hypermarket provides a wide range of products under its roof to insure that its customers are having a great shopping experience with all their expectations and requirements met in one single store. The hypermarket provide a range of electronics…

    • 975 Words
    • 4 Pages
    Improved Essays