Hrm Hotel Paris Case Essay

1328 Words Oct 10th, 2012 6 Pages
HRM 400-100
HUMAN RESOURCE MANAGEMENT
FALL 2012
PROFESSOR: DR. DENNIS KRIPP

HOTEL PARIS CASE
PAPER #1

The Question is: How can we create an efficient human resource management system that can help the Hotel Paris achieve its strategic plans and goals? In order to achieve its strategic plans and goals, there are some basic HR strategy processes that Hotel Paris pursue.
First of all I’d like to summarize the hierarchy of links among the hotel’s HR practices, necessary workforce competencies and behaviours, and required organizational outcomes. Than I will draw a simple strategy map for the Hotel Paris. “The Basic HR strategy process is as follows: Management formulates a strategic plan. This plan in turn implies certain
…show more content…
As long as staff is well educated and exhibit the behaviors above, they have only job description left to follow while they are working. Thirdly, I’d like to make an observation about the front-desk clerks and create an

imaginary job description for one. A front desk clerk is an administrative professional. He literally sits at the front desk of a commercial or residential building, serving as gatekeeper. He may announce visitors, answer the telephone and record the names of all who enter. He typically also has the authority to deny entry to visitors. Lexical meaning of job description is; “A broad, general, and written statement of a specific job, based on the findings of a job analysis.” Job description usually forms the basis of job specification. It generally includes duties, purpose, responsibilities, scope, and working conditions of a job along with the job’s title.
In this Hotel Paris case, I’d like to party create and party quote a job description from a real hotels help wanted ad for a front-desk clerk.
‘ Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible. Anticipate guests’ service needs, including asking questions

Related Documents