Hrm/531 Week 3

The hospital administration will take the necessary actions to ensure that a child abduction sentinel event never occurs again. One resource that will be used to support the changes to the risk management program will be mandatory monthly training luncheons for the nursing teams. The Chief Nursing Officer will conduct the training luncheon program by using slides and computer presentations covering potential sentinel events and the steps required to prevent the occurrence, nursing documentation criteria, and effective communication techniques. Additionally, the training luncheons will be used as reinforcement to the training sessions provided by the nursing managers. Moreover, the nursing team members will have the opportunity to ask questions, voice concerns, and offer suggestions. …show more content…
Computer simulation training will be pertinent to the computer routines required to complete each documentation task accurately and efficiently. The Information Systems (IS) Director will ensure the simulations are current and relevant to the needs of each department within the hospital. Moreover, the simulations will provide a delineated process to complete forms, notes, and other documentation used within the hospital system. Further, the healthcare teams will have continuous access to the computer simulations library for use as a reference when solving documentation dilemmas. Lastly, several other resources such as posters, team emails, and employee question and answer sessions with hospital leadership will be enlisted to ensure patient safety and employee compliance with the new corrective action