2. Diagnosis of the problem
In the case, the employee needs to decide whether to change the health insurance plan and need more information to choose the right one from HMO and PPO. Why the employee is difficult to making the choice? Because the health insurance plan is so important to the employees in the case. Both employees and employers place a great deal of significance on company sponsored health insurance benefits (Joseph J. 2012). Employees do care about their benefits. Benefits are a critical part of an employee compensation package, and health insurance benefits are the most important part. As work and family life absorb the bulk of an employee's attention and finances, having medical costs defrayed by a generous benefit package can
In the case, the employee needs to decide whether to change the health insurance plan and need more information to choose the right one from HMO and PPO. Why the employee is difficult to making the choice? Because the health insurance plan is so important to the employees in the case. Both employees and employers place a great deal of significance on company sponsored health insurance benefits (Joseph J. 2012). Employees do care about their benefits. Benefits are a critical part of an employee compensation package, and health insurance benefits are the most important part. As work and family life absorb the bulk of an employee's attention and finances, having medical costs defrayed by a generous benefit package can