HRM 420 Exam Essay examples

1920 Words Oct 14th, 2014 8 Pages
1. (TCOs 1, 8). What does KSAO stand for with respect to training? Give one example for each letter in your explanation for the job of Professor of Human Resource Management. (Points : 35)
KSAO or Knowledge, Abilities, Skills, and Other Characteristics (KSAO) tests are metrics used either during training or hiring processes to evaluate applicants and trainees. The KSAO will typically measure several areas of competency and will use a weighted metric for analysis. The following examples are what one might see in the explanation of the job of Professor of Human Resource Management.
Knowledge- A degree of a PhD or higher in Human Resource Management would be a requirement in this area. Knowledge in a KSAO is typically measured in degrees
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3. (TCOs 3, 8). First, provide the meaning of the acronym SMART with respect to training goals. Then, consider these four training objectives. Rewrite them as two SMART training goals.
a) The use of the software and documentation for better management tools to utilize with the system.
b) The trainee will be able to explain the flow of data to other systems and begin to understand the administrative time spent on corrections.
c) A better understanding by the trainees of the deadlines and the expectations involved in those deadlines.
d) The trainee will learn some effective time management shortcuts and will understand the guidelines in using those shortcuts. (Points : 40)
Using SMART (Specific, Measurable, Agreed to, Realistic and Time phased) as the basis for training goals, a training program is designed to create training outcomes in which the goals are specific or focused (not too broad), measurable (comparable with standards set), agreed to (all members of the organization including the trainee recognize the importance of the training), realistic (the standards for measuring training are achievable), and time phased (training has a beginning and end which provides that the trainee has accomplished the training.) The SMART method can be seen in the following examples:
A) The use of the software and documentation for better management tools to utilize with the system. SMART (specific): Trainees need to learn to use the computer software in order to provide

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