Michelle Catalioti
HRM/326
December 8, 2014
Jeff Herring
What is the organization’s current focus?
What are the organization’s overarching goals? The current focus of Blue Cross Blue Shields is to provide the best quality insurance to their members. Also, it is time for an open enrollment period for their current members, or trying to get new members to come to Blue Cross Blue Shields. The organizations overarching goals are to provide its members with the lowest premium cost, but providing the most insurance coverage for the least amount.
What are the organization’s training needs?
How do they relate to the overarching goals? The training needs of the organization lies solely on the type of job each associate. The needs of the organization will be the focus of how the associates will …show more content…
The organization discussed is about Blue Cross Blue Shields. An organization as large as this needs to ensure all goals and focus are prioritized accurately. Also, this paper discusses the training needs of Blue Cross Blue Shields. Listed in paper are the topics of how Blue Cross Blue Shields prioritizes their focus. “Blue Cross Blue Shields has more than 105 million members-1-3- Americans rely on Blue Cross Blue Shield companies for access to safe, quality, and affordable healthcare (Blue Cross, 2014).”
How would you prioritize specific training needs based on the organization’s needs and current focus? Depending on the present situation of the company, the current focus of training will be specifically related to the needs. Focus and needs of the members needs to be top of the list, and making sure employees are properly trained to assist those needs. Setting up monthly meetings with employees to ensure the focus of its members, and there needs get met.
Why must you consider the organization’s overarching goals when prioritizing