Essay about Hr Manager For An Upscale Retail Store

1560 Words Jun 1st, 2015 7 Pages
This week’s assignment is for the HR manager for an upscale retail store which sells clothing, shoes, handbags, and other accessories. Due to economic downturn, the company has experienced a significant reduction in earnings, resulting in the layoff of a number of retail sales associates. Business seems to be rebounding, but you are concerned about the performance of the retail sales staff. The CEO has requested that you recommend ways to increase sales and customer service. HR management believes that implementing a performance management system may help modify employee behavior and improve results.
By doing so we must create a job description for a retail sales associate, which includes the most significant components necessary to describe the job both internally and externally. Next, we have to create an organizational behavior modification plan to define four key behaviors that are required for successful job performance as a retail sales associate. Suggest the significant ways that the plan will benefit the organization, then, we are to specify two ways that we would measure whether current employees exhibit the key job performance behaviors. Propose two methods that you could use to inform employees of the new performance standards. Also we must outline a plan with two methods of providing feedback to employee, include the frequency with which the feedback will be provided. Propose two actions company leaders should take to reinforce positive employee…

Related Documents