Howard Schultz : Executive Officer Essays

753 Words Apr 13th, 2016 4 Pages
For eight consecutive years, Howard Schultz was Starbucks’ Chairman and Chief Global Strategist, but in 2008 he returned to the position of Chief Executive Officer. Schultz had the responsibility to grow Starbucks to the successful enterprise it is today with such positive leadership. In 2006, Schultz attended a legacy event for his mentor, Warren Bennis, sponsored by Harvard University’s Center for Public Leadership, where Schultz reflected on Starbucks’ impressive growth since Schultz and a team of investors purchased the company in 1987. Schultz endured a rough and troubled childhood, but he credits his leadership style to his experiences and to what he learned from his father’s career failures and struggles. He stated, “I wanted to build the kind of company my father never had a chance to work for, where you would be valued and respected no matter where you came from, the color of your skin, or your level of education… We wanted to build a company that linked shareholder value to the cultural values we create with our people” (CASE).

Schultz’s openness to new ideas, his positive attitude, and his communication are what make him such a great leader. He stated, “By being curious, asking questions, and not ignoring difficult situations, you become smarter” (Case). Other than having top quality control, knowledgeable supply chain relationships, and efficient retail execution, Schultz believed that for Starbucks to grow successfully, the stores had to retain a distinct…

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