2. Dudkiewicz (2014) conducted a study that utilized Jean Watson’s theory of human caring to determine if care-based interventions would improve patient satisfaction.
Dudkiewicz, P. B. (2014). Utilizing a caring-based nursing model in an interdepartmental setting to improve patient satisfaction. International Journal …show more content…
Dudkiewicz (2014) used the Caring Behavior Assessment (CBA) questionnaire that identified 63 behaviors that we based off of Watson’s ten caring factors and caritas and patients were to choose three of the 63 behaviors that were most important to them and rate the overall satisfaction of care in the hospital. The study consisted of two groups of patients 20 pre-intervention and 20 post-intervention. The care-based intervention was a 40 to 45-minute educational in-service provided to nursing staff on Jean Watson’s theory on human caring, and as well as caring and non-caring behaviors. The results showed that the post-intervention group was statistically significant. The three major behaviors that were of importance to the post-intervention group were nurses knowing what they were doing, treating the patient as an individual, and administrating medications and implementing treatments in a timely fashion (Dudkiewicz,