Stress is defined as “appraised by the person (of a situation) as taxing or exceeding his or her resources and endangering well being, ” (Lazarus & Folkman, 1984) and is commonly regarded as something people experience when they attend hospital. Having a high stress level may impact negatively on communication between patient and staff within the hospital, with communication being defined as “The process of passing information and understanding from one person to another" (Theo Haimann SAY WHAT YEAR,) This report will investigate how patient 's high stress levels can negatively impact on communication, with a focus on Cannon 's ‘fight or flight’ theory, Selye’s General Adaptation Syndrome theory and Lazarus’ coping strategies. Data concerning preoperative anxiety, white coat syndrome and how stress affects the body will also be explored.
Stress is a complex reaction that affects the normal functioning of the body. Stress challenges homeostasis, which is the term used to describe a constant internal environment, as well as affecting other body systems such as the cardiovascular and respiratory systems. This is seen through a stressed person having increased blood pressure, or breathing rates higher or lower than normal. (The Effects of Stress on the Body 2014)
SImilarly, the Central Nervous System releases adrenaline into the bloodstream, which can cause individuals to act irritably or anxiously.(The Effects of Stress on the Body, 2014)
These rapid body changes influence…