How Does Social Media Affect Business

Improved Essays
The purpose of this short paper is to speak upon the social media and its impact that it has on marketing for a business.
When starting a business, marketing your company is very important. Without promoting the products and services that you have your business will fail. There are many forms of marketing that can be used to showcase you company and get your name out there. Social Media is a popular form and can be very economical for starting out.
Jayson Demers of Forbes.com states, some of the importance of using social media for a startup is, increasing brand recognition, brand loyalty, more opportunities that can convert, higher conversion rates than conventional marketing, a higher brand authority, increased traffic, lower marketing costs,
…show more content…
Consumers realized that social media is powerful and that they can pretty much find what they want online, if you promote your business using this avenue, you are sure to improve customer loyalty.
Once you have built a customer following, posting comments online will help you in converting more opportunities and the potential can be endless.
Social media channels can effectively be used to increase conversion rates. By utilizing this form of media for showcasing your brand or service, people like to deal with other people more than dealing with business’ directly. This can lead to increasing your conversion rates and in turn will lead to more sales (Demers, 2016).
Communicating with you customers using social media will help with brand authority. For the most part consumers will use social media to either complain about a product or service or will brag about something that they have purchased and this will turn you into an authority for what you are promoting.
By not using social media you are limited into the amount of inbound traffic that you will see for your business. Having a presence on social media opens up more channels that will lead back to your business site. By always posting quality content you open a whole new world to marketing and increasing
…show more content…
According to Jayson Demers, contributor to Forbes.com, marketers have found that six hours of effort per weeks was enough to increase traffic (Demers, 2016). Paid advertising through Facebook is still more economical than placing an ad on the radio, television or even in magazines.
Social media will help to increase the amount of channels to your site and will assist in better search engine ranking for your business. Search engines recognize that social media is used for building strong brands and use this information to increase rankings (Demers, 2016).
Having a presence on sites like Twitter or Facebook will increase customer satisfaction and a better experience. When people post a negative or positive comment about a product, service or experience that they may have had, you can provide a quick response which will show the customer that you take your business seriously and that you do whatever it takes to make things right and will make a happy customer.
Social media can improve your business by providing customer insight into what products or services they are looking for and what items work and don’t work. You can use this marketing channel to post different promotions and to see which ones convert better than others. (Demers,

Related Documents

  • Improved Essays

    FDR 531 Week 1 Assignment

    • 460 Words
    • 2 Pages

    Additionally, these social media outlets seem to be morph/replace individual to individual conversations which saves marketers time and money. These means of communication is ideal for marketers because it eliminates the need to search and find potential customers interested in their products. Although not all, most people tend to like a product’s social media outlet if they like the product. These methods of communications makes reaching and expanding consumer base, easier than it has been in the past.…

    • 460 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    Social Media is the new frontier for business marketing while allowing Social Media users to create their own brand. Businesses are beginning to use Social Media and famous figures to advertise their products instead of using Television. The installments of the Social Media app is free like snapchat and Instagram but only because businesses have already paid to advertise themselves along with the rest of the feed. Businesses then use Social Media to manage and advertise to all ages, mostly those who use Social Media to build a product's reputation by having tons of Social Media celebrates test and enjoy the product. Often times when a business associate with the right Social Media user the products can be well advertised to a wide range of people and gain a connection to a well liked and admired…

    • 1218 Words
    • 5 Pages
    Improved Essays
  • Decent Essays

    According to Quesenberry(2016), assistant professor of marketing at Messiah College and Ferguson (2008), social media today is a great tool for business in spreading awareness about their brand. Quesenberry (2016), States,” Social…

    • 403 Words
    • 2 Pages
    Decent Essays
  • Decent Essays

    You may be wondering which sites you should use to promote your business. There are many, many sites that you can use, but I will pick out 5 that I think are crucial to your ongoing success. I would certainly use Facebook and Twitter, which as you are probably aware are enormously popular and can be of great benefit to you. I would also use YouTube, as this site has billions of hits per year, and if you use it in the correct way can get you hundreds of daily visitors to your website. I would use LinkedIn, which many of the big hitters in the internet marketing field use, and which you could forge some very important links with many business professionals.…

    • 502 Words
    • 3 Pages
    Decent Essays
  • Great Essays

    Social media when used properly can greatly improve social relationships and communication as well as improve the successes of many businesses. Social media allows Americans to witness cultures from all around the world. From the touch of my finger I can play Snap chats from Oktoberfest in Munich or from the Festival of Lights in Lyon, France and all of this can be done from my home in the United States. Social media can allow westerners to learn about other cultures around the world rather than cutting themselves off to outside peoples. Social media also can be used by businesses to gain valuable customer insights, increase brand awareness, and increase website traffic and search ranking.…

    • 2149 Words
    • 9 Pages
    Great Essays
  • Improved Essays

    This spreads awareness about your product or service interesting more and more consumers, gaining more revenue from not just existing customers, but new customers. I learned that online conversations and sharing things on social media can generate…

    • 885 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Case Study: Mets

    • 574 Words
    • 3 Pages

    Arrival of smartphones in 1999 and Broadband Net access becoming popular in 2004 (Farrelly, “Social Media In Historical Perspective.”), together with introduction of Facebook, Youtube and other numerous social media platforms, influenced the perception of product/service markets today. Social media marketing became an essential part of companies’ marketing and communications strategies (DeMers). This type of marketing possesses a wide range of advantages over traditional media. Overall, “word of mouth and social media are viewed as cheaper and more effective than traditional media” (Berger, Milkman 193). More than that, social media can be regarded as a powerful tool due to its huge audiences and opportunity to reach a large number of consumers at a rather low cost (Schulze 10).…

    • 574 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    Etsy: A Case Study

    • 217 Words
    • 1 Pages

    Promotion is not the sole reason for this board to exist and instead occurs as a secondary objective. So instead of thinking of your social media as a means to an end, ask instead what you can offer to your audience using this medium.…

    • 217 Words
    • 1 Pages
    Decent Essays
  • Decent Essays

    Pros • With digital marketing, you have an incredibly high rate of conversion, and you can also track these conversion ratios. Since social media marketing strategies can easily be tweaked, you have the opportunity to try out as many forms of marketing as you like. • If used properly, digital marketing can be incredibly effective and your business may not spend so much. Since digital marketing helps to build a community-like followership, your audience will only increase.…

    • 795 Words
    • 4 Pages
    Decent Essays
  • Great Essays

    Social Media Marketing is one of the most promising ideas of how individuals interact with each other. Individuals are social animals and gather or share information that is essential to them. Today the consumers need to be informed about everything from products to services. This knowledge helps to shape the purchasing decision of the customer. Hence in (Simona Vinerean1, 2013) such cases social media is capable to inform the customer about the products and services and influence their purchasing decision.…

    • 737 Words
    • 3 Pages
    Great Essays
  • Improved Essays

    When brands use social media well, the results can be terrific. Social media is the collective of online communications channels dedicated to community-based input, interaction, content-sharing and collaboration. . There are a lof of advantages and disadvantages in using social media. There are many effects that stem from Internet usage.…

    • 754 Words
    • 4 Pages
    Improved Essays
  • Decent Essays

    Selfies Case Study

    • 737 Words
    • 3 Pages

    In 2013,53% of marketers have found customers on Facebook( Andrea Kinloch, Social Media 2013). The best thing about social media that is free, and the fact that people can reach anyone in the world in seconds, such as, using Facebook, people are able to create a page for their establishment and reach…

    • 737 Words
    • 3 Pages
    Decent Essays
  • Improved Essays

    Another benefit is developing an environment with like-minded individuals that remains loyal to business because of the active social media interaction, they feel a part of the organization and advertise to potential customers. This form of promotion has been known to increase valued and loyal customers and advantageous to marketing. Next is maximizing the amount of exposure the…

    • 933 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Social Media Trends

    • 1328 Words
    • 5 Pages

    This makes sense that companies apply social media for their businesses because people are using more social media. Likewise people communicate each other, companies are able to connect with their customers by using social media. Therefore, companies are taking advantages to get close to customers. However, there are some concern for using social media in businesses as well as people also have those problems in normal lives. In this paper, social media will be defined first, and then use of social media in business situations, its benefits and concern will be…

    • 1328 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    Your competitors are more likely to know what you are up to. Conclusion Social media is worldwide communication channel used to share, discuss or deliver information within online communities. It makes an easier platform to share information online. Social media reach out to certain groups that traditional media did not allow you to, because social media is for each and every one, sooner or later you will come across people you never thought of as your client.…

    • 2420 Words
    • 10 Pages
    Improved Essays