How Communication Is Important For Successful Patient Outcomes And Higher Patient Satisfaction

803 Words Dec 8th, 2015 4 Pages
According to (career advice monster, n.d.)communication is so vital to successful patient outcomes and higher patient satisfaction, many healthcare providers are honing their skills to avoid communication glitches. Interpersonal communication is communication between two or more people. It is a process of developing a relationship with another individual by interaction and simultaneously sharing influence. There are several ways to communicate there is (communication skills, n.d.)Verbal, non-verbal, phrases, voice tones, facial expressions, gestures, and body language that you use in the interaction between you and another person. It can be interpreted in many different ways. Verbal communication is transmitting messages to each other by talking. Which is done with sounds and language to each other sharing opinions, concerns, and just socializing through speech. We learn to tell how people are feeling through the tone of their voice. Non-verbal communication is the process of communication through sending and receiving wordless messages. Such messages can be communicated through gesture; body language or posture; facial expression and eye contact; object communication such as clothing, hairstyles or even architecture; symbols and infographics; prosodic features of speech, such as intonation and stress and other paralinguistic features of speech such as voice quality, emotion and speaking style.
Interpersonal communication as a medical assistant comes in different forms.…

Related Documents