Performance Coaching: A Case Study

How can you link coaching to achieving performance goals for these managers? How can you convince managers of the usefulness of performance coaching? An ongoing concern for most organizations is how to retain a talented workforce and provide ongoing training and development to meet the organization’s goals. Coaching has emerged as one of the key practices to assist managers in accomplishing this. Today’s complex work environments require the transformation from the hierarchical traditional leader of the past to that of a non-controlling teacher (Joo, Sushko, & McLean, 2012). According to these authors, research has proven that “lack of transfer in learning and lack of sustained behavioral change pointed toward the need for more individualized, …show more content…
According to Gomez-Mejia, Balkin and Cardy (2016), “wellness programs, if implemented effectively, can make a positive contribution to the bottom line in an organization” (p. 522). Yang et al. (2012), espouse the fact that people often indulge in behavior that is known to be detrimental to their long-term health for the immediate gratification generated from smoking, drinking, eating, and avoidance of exercise. Sixty percent of the adult US population is overweight and does not perform enough activity for basic health maintenance (Drennan, Ramsay, & Richey, 2006). Also lamented by these authors are the health issues associated with the extra weight, which include diabetes, arthritis, cardiovascular disease, some cancers, and high blood pressure. Despite this knowledge, employees are slow to join in voluntary wellness programs instituted by their employers in an effort to improve fitness and health. For employers, the sky rocketing cost of providing health insurance programs, especially after the adoption of the Patient and Affordable Care Act in the United States, insurance coverage is becoming a major expense line item. In addition to rising health insurance costs, an out-of-shape workforce is also a key component to increasing workers compensation injury costs. In an effort to contain costs by reducing injuries and illnesses and their related absenteeism, companies are beginning to institute requirements for employees to adopt healthier lifestyles, documented by the fact that 64 percent of employers have implemented wellness programs (Gomez-Mejia et al. 2016). These programs not only help with an employee’s current health issues, but also provide important preventative measures to reduce problems before they occur, and thereby reducing their employer’s