Hostility In Care

Superior Essays
Hostility:
A health care professional in an antenatal ward shouldn’t be hostile towards clients as it will have a negative effect on their relationship. A midwife or other health professional may be hostile towards clients because previously they have had an experience that has lead them to feel negative and hostile towards other people and their job. Professionals may be hostile due to a lack of understanding of the client’s needs or illness. Additionally, if the professional thinks that the client is ‘difficult to look after’ they may act hostile toward them. Hostile feelings could also be due to prejudice, stereotyping and their own issues. Acting hostile towards a client could make their self-esteem lower, and make them feel undervalued.
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Punishment in an antenatal ward is rare; however when it does occur it can make clients feel like they never do anything right, which can make them feel down and isolated. Punishment should only ever be fair, and should never cause physical harm to a client because this is illegal. An example of fair punishment in an antenatal ward is if the client had sneaked a visitor in outside of visiting hours, which is against the hospital rules. The staff could punish the client by not allowing her to have visitors for the rest of the day in the visiting hours. This is a fair punishment as it shows the client the consequences of their actions, and showing them they shouldn’t do it again. However, an example of unfair punishment is if the client does not eat their lunch or dinner, and the professionals don’t allow her to have meals for the next day. Unfair punishment can make a woman feel useless and bad about herself, and also isn’t looking after them …show more content…
It involves listening to them, writing, and reading. By using verbal communication techniques professionals can communicate with other professionals and their clients.
Appropriate Sequencing of Information:
It is important to sequence information in order so the clients and practitioners fully understand what they need to do and the contents of the information. An appropriate order of information is, for example, starting with the ‘order’ or advice first, then the outcome, rather than the outcome first then the advice. For example, saying “You should stop smoking so your baby will be healthier” is better sequencing of information rather than “Your baby will be healthier if you stop smoking.”
Inappropriate sequencing of information can be a barrier because for instance it is all very new to them, and they won’t be able to take it all in. For example, if they are telling the client what will happen in labour, there is a lot of information which is a lot for the client so she may feel overwhelmed by it.
Formality of Style & Humour &

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