Hospitality Industry Analysis

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The definition of Hospitality not generally refers to hotels and restaurant. As indicated by Hospitality Guild (2015), the hospitality industry is comprised of a great many exciting organizations in which service required including hotels, restaurants, food service management, fast food, coffee shops, pubs, bars and even nightclubs. The hospitality itself is an exceptionally wide industry that can consolidate a wide range of organizations; there are some defining elements that set it apart from similar business. Not only do these companies focus on service and luxury, however they likewise rely on upon discretionary income and giving customers what they want. The broad-reaching hospitality industry guarantees that every customer is happy because …show more content…
As reported on BBC News on 21st May 2015, hospitality industry have solve the problem of unemployment. In the headline 5,000 new Northern Ireland hospitality jobs predicted, it has proved that hospitality industry have benefit the country economy. According to the article, Pubs of Ulster informed that there would be growth in jobs vacancy up to 50,000 in the sector. The chief executive Colin Neill said that due to the downturn in the economy, it did affect the increasing number of unemployment. The Solution to this was to introduce the organization that represents pubs, restaurants, and hotels. By this, it could improve the economy in Northern …show more content…
(2015, July 17), an article about “Fives things about Robot hotel” catches the attention of the future hospitality products. The article explained that check-in to checkout was handled everything by robots. The hotel receptionist features different types of automated including English speaking dinosaurs and Japanese-speaking female android, moreover facial recognition technology is used at the receptionist as this purpose was to maximize the customer satisfaction. The hotels also have a robot porter which guest can load their suitcase onto a porter robot and tap their room number into its digital panel for delivery. Even the room hotel provide sensor panel that detect body heats, there are no switch for the light, and customer needs to speak to the robot. Then the hotels have a giant left luggage robot, it able to grab and places in the stack in the room. The owner of the Japan Henn na hotel, Mr Hideo Sadawa told the reporter that he wanted to show how innovation could improve efficiency and lower labor cost. Based on this article, we can predict the future hospitality product will be directed to robot as it provides a consistent service and efficiency for

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