Home Care Manager Interview Experience

Improved Essays
After working with the agency and my coaches for the second week of this rotation, I have been continuously exposed to multiple scenarios where leadership skills were required.
January 10: On this day I was honored to sit in during a Westview team meeting, be part of a ostomy education session, participate in case review for the home care teams and partake in a rehab team meeting.
January 12: Though this day was not a clinical day, I was given to opportunity to be a part of the rural/suburban home care manager meeting.
January 16: Attended three team meetings and a new employee interview. Specifically, the one experience that has impacted me the most was during the rural/suburban home care manager meeting. In the meeting, a time slot was
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The practice of “Enabling Others” describes the commitment to encourage collaboration and to help strengthen others through the sharing of challenges (Kouzes & Posner, 2014). This I felt was done through the use of the teamwork when conquering the challenging case(s) that were presented by each manager. Not only was this allocation of time provided to allow for collaboration towards a solution, but it also allowed for each manager to offer the team a change to develop in his or her professional judgment and skills. As for “Challenging the Process”, I felt as though this was executed through their brainstorming process. The team did not give up on the case by simply stating that the staff has no choice but to disclose despite their safety concerns. Instead, they tried to come up with solutions that would support their staff, maintain client safety and rapport, while retaining ethical professional practice. For myself as a current, and future leader in the nursing profession, I hope to take this encounter of team dynamic with me when I take on any leadership position. The true atmosphere of support and encouragement was refreshing, and it reflected the practice of leadership. Specifically, the experience was revolved around information disclosure, conflict management and staff safety. By reviewing credible sources I have gained knowledge on how to disclose information as per guidelines, as well as how to manage conflict if they should occur. In this case, the conflict is generated from son as a difficult family member, yet according to Fiester (2012) health care staff should redefine this difficult person as an individual who views as being treated unfairly (p. 4). By doing this staff members can feel an ethical duty and address the son’s concerns by validating his feelings and working to make amends (Fiester, 2012). Yet, in regards to

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