Discussion: At Hiller Ford delegation of tasks is common and needed as the dealership is growing and major construction projects are ongoing. Delegation of tasks can be a permanent decision or something that you will only need to do once or twice. Hiller Ford being a family business has an average employee tenure of over 20 years for their 100 employees. What this means for delegation is that the owner and the general manager must have full trust in you before any tasks will be delegated to you over someone who has been there for years. Once you earn the trust to have things delegated to you, you will become very important person to Jay Hiller and he will come to you often on important issues and tasks.
Effectiveness – I believe …show more content…
Jay believes you know your area of work better than anyone else, so you will know what to do when decisions need to be done. For Example, I was the lot manager this summer and a decision needed to be made how to display trucks on a new piece land we acquired; Jay let me make that decision since I know the best way to align vehicles on the lot. All managers at Hiller Ford like seeing their employees feel and be empowered in their ever day work life.
Effectiveness – I believe this is very effective for a car dealership. There are so many departments that go into a dealership, the owner isn’t going to fully understand what needs to happen for full functionality for the whole dealership. The way Jay empowers employees also leads to him better understanding the dealership, well him saving time finding a solution himself.
Results – By making sure all their employees feel empowered Hiller is able to keep employees for a long time. Hiller is also an industry standard to the automotive field because some key department decisions are made at the employee level. Hiller also see a very high employee morale at the dealership, having no one feel like their options aren’t …show more content…
Being in a position of power at Hiller is an honor as these individuals are very knowledgeable and respected in the dealership. In any management role at Hiller you must be Ford Master Certified in that job which entails hours of online and class training. Even Jay Hillers own children had to do this training and work their way up. Power is just not handed out but a goal you can achieve at Hiller
Effectiveness – I think this is a great way to go about things, it shows that you cannot just slack at your job and expect to be promoted. With Jay even making his children prove themselves it showed to everyone that no matter what no one here gets a free ride. This also shows to customers that we are trying to be the best we can and better their experience with trained personnel.
Results – I feel the results are positive because everyone takes all the chances they can at training to better themselves. The employees in power at Hiller are industry leaders and set a standard for everyone. Jay sees that his lower level employees never take the easy road or stop trying, because they to want to be in a role of power someday
Effectiveness – I believe …show more content…
Jay believes you know your area of work better than anyone else, so you will know what to do when decisions need to be done. For Example, I was the lot manager this summer and a decision needed to be made how to display trucks on a new piece land we acquired; Jay let me make that decision since I know the best way to align vehicles on the lot. All managers at Hiller Ford like seeing their employees feel and be empowered in their ever day work life.
Effectiveness – I believe this is very effective for a car dealership. There are so many departments that go into a dealership, the owner isn’t going to fully understand what needs to happen for full functionality for the whole dealership. The way Jay empowers employees also leads to him better understanding the dealership, well him saving time finding a solution himself.
Results – By making sure all their employees feel empowered Hiller is able to keep employees for a long time. Hiller is also an industry standard to the automotive field because some key department decisions are made at the employee level. Hiller also see a very high employee morale at the dealership, having no one feel like their options aren’t …show more content…
Being in a position of power at Hiller is an honor as these individuals are very knowledgeable and respected in the dealership. In any management role at Hiller you must be Ford Master Certified in that job which entails hours of online and class training. Even Jay Hillers own children had to do this training and work their way up. Power is just not handed out but a goal you can achieve at Hiller
Effectiveness – I think this is a great way to go about things, it shows that you cannot just slack at your job and expect to be promoted. With Jay even making his children prove themselves it showed to everyone that no matter what no one here gets a free ride. This also shows to customers that we are trying to be the best we can and better their experience with trained personnel.
Results – I feel the results are positive because everyone takes all the chances they can at training to better themselves. The employees in power at Hiller are industry leaders and set a standard for everyone. Jay sees that his lower level employees never take the easy road or stop trying, because they to want to be in a role of power someday