Interview of a Helping Professional
Tori Basnight Student
Old Dominion University
Interview of a Helping Professional
In order to broaden my knowledge of the helping profession, I chose to interview Tiffany Tritch, Manager of Housing and Financial Stability Programs at The Up Center formerly known as Child and Family Services of Eastern Virginia. The Up Center has been up and running for over a century touching the lives of tens of thousands. Located at 222 W 19th Street Norfolk, VA 23517 puts this office a little close to home. While the Up Center deals with several different areas of expertise Tiffany’s main focus is to help individuals learn to budget or deal with serious threats such as foreclosure. She also is available …show more content…
They often relinquish that they’ve heard of the Center through Word of mouth, referrals, and in to many cases through court ordered. When someone initially contact the agency as a whole, the front desk asks for what services they are seeking and sends them to that department to speak with someone who can assist further. In Tiffany’s department when they get a call form someone they screen them for what services they are looking for, what their current goals or needs are and prepare a triage form to see how soon an appointment is needed. If someone is facing foreclosure in the coming week or so they make an immediate appointment to try and stop the foreclosure while they work with their loan officer. According to Tiffany payment of services are on a sliding scale and some depend on insurance if they are not already free. The department of Housing and Financial Stability session with clientele can take anywhere from 1-3 hours depending on the reason they are coming in and the …show more content…
Mentor individuals into finding answers and teaching them to better manage their finances. However that is not the case, tiffany does much more than advise she helps hundreds make their dreams come true. She first teaches them to budget but then proceeds to helping them create a better life for themselves and their families. She walks them through the necessary steps and does whatever she can to find her clients a “dream house” or a way out of bankruptcy and even foreclosures in some cases. I also never knew that even after the client chooses not to follow up with The Up Center how much effort they still put into reach out to them. After talking to Tiffany and hearing her sincerity and how much she truly cares about her job it only once again reminded me how much I want that in my future. I am currently perusing a degree in business management and although I like to be in charge I have no interest in what I’ve been studying. I feel the opposite with this class and have considered changing my major. My interview with Tiffany was just the cherry on top although I don’t think I’m changing my major I now plan to minor in human services. Tiffany also told me that human services personnel are always needed and that is the main reason I picked business management in the first place. I’ve heard to many stories of individuals going to school only to have not a single
Tori Basnight Student
Old Dominion University
Interview of a Helping Professional
In order to broaden my knowledge of the helping profession, I chose to interview Tiffany Tritch, Manager of Housing and Financial Stability Programs at The Up Center formerly known as Child and Family Services of Eastern Virginia. The Up Center has been up and running for over a century touching the lives of tens of thousands. Located at 222 W 19th Street Norfolk, VA 23517 puts this office a little close to home. While the Up Center deals with several different areas of expertise Tiffany’s main focus is to help individuals learn to budget or deal with serious threats such as foreclosure. She also is available …show more content…
They often relinquish that they’ve heard of the Center through Word of mouth, referrals, and in to many cases through court ordered. When someone initially contact the agency as a whole, the front desk asks for what services they are seeking and sends them to that department to speak with someone who can assist further. In Tiffany’s department when they get a call form someone they screen them for what services they are looking for, what their current goals or needs are and prepare a triage form to see how soon an appointment is needed. If someone is facing foreclosure in the coming week or so they make an immediate appointment to try and stop the foreclosure while they work with their loan officer. According to Tiffany payment of services are on a sliding scale and some depend on insurance if they are not already free. The department of Housing and Financial Stability session with clientele can take anywhere from 1-3 hours depending on the reason they are coming in and the …show more content…
Mentor individuals into finding answers and teaching them to better manage their finances. However that is not the case, tiffany does much more than advise she helps hundreds make their dreams come true. She first teaches them to budget but then proceeds to helping them create a better life for themselves and their families. She walks them through the necessary steps and does whatever she can to find her clients a “dream house” or a way out of bankruptcy and even foreclosures in some cases. I also never knew that even after the client chooses not to follow up with The Up Center how much effort they still put into reach out to them. After talking to Tiffany and hearing her sincerity and how much she truly cares about her job it only once again reminded me how much I want that in my future. I am currently perusing a degree in business management and although I like to be in charge I have no interest in what I’ve been studying. I feel the opposite with this class and have considered changing my major. My interview with Tiffany was just the cherry on top although I don’t think I’m changing my major I now plan to minor in human services. Tiffany also told me that human services personnel are always needed and that is the main reason I picked business management in the first place. I’ve heard to many stories of individuals going to school only to have not a single