Heliotropic Effect Case Study

Throughout this course we have learned about the Heliotropic Effect, which is that all living systems are attracted to positive energy more than negative energy. In this paper we discuss the challenges Vivint faces in creating and maintaining a positive atmosphere for its sales force. From the perspective of individuals currently and past employed at Vivint. We interviewed and looked for a common problem or frustration that each person expressed. In our findings we came to the understanding that most of the problems revolved around retention and. with retention itself, we found that there were issues in three core areas, job satisfaction, motivation, and leadership. In this paper we explore deeper into how these core issues were the main contributor …show more content…
Lack of job satisfaction stems especially from the inability of individuals to see how their efforts benefit the company, and the customers. In other words, employees in Vivint’s sales force have a difficult time feeling that their job is meaningful. In the interviews conducted, we learned that most employees felt that they were selling products to people that didn’t really need it. This meant that for them, their primary job function yielded no satisfaction beyond a paycheck. Similarly, these employees saw no overall connection with how their daily efforts benefited the company, and therefore felt little connection with the actual organization they worked for. Often, employees feel that they are totally disconnected from others employees and the company itself.
Another major problem that feeds the lack of employee job satisfaction in Vivint’s sales force is that there is a serious work-life imbalance. During the summer it is common for employees to devote 10 or more hours per day to their job, leaving little time to personal interests. This creates a big conflict for many employees, as they feel out of balance in their lives, and they aren’t