• Consulted with community clinics to increase revenue by $2.9 million, including $300,000 through new patients, by establishing new strategies including easing patient access and providing new deliverables
• Co-Author “Healthy Babies are Worth the Wait,” a $1 million grant from The March of Dimes, with Obstetrics and Gynecology Department, dedicated to increasing patient access to prenatal and perinatal care
• Managed a team of seven for an ambulatory patient experience survey, compliant with CMS through the CAHPS, measuring patient access and understanding
• Calculated an increase of $18 million in gross patient revenue, including a $2.5 million in new patient utilization, by creating the Marketing Department’s first ROI report, measuring
• Co-Author “Healthy Babies are Worth the Wait,” a $1 million grant from The March of Dimes, with Obstetrics and Gynecology Department, dedicated to increasing patient access to prenatal and perinatal care
• Managed a team of seven for an ambulatory patient experience survey, compliant with CMS through the CAHPS, measuring patient access and understanding
• Calculated an increase of $18 million in gross patient revenue, including a $2.5 million in new patient utilization, by creating the Marketing Department’s first ROI report, measuring