Health and Social Care in Setting Essay

1789 Words Jun 22nd, 2013 8 Pages
Renate kiakanua
The Communication Cycle was first identified in 1965 by Charles Berner.Then later reform by Arygale; who was a psychologist. The communication cycle is when we understand what is being said, reflect and check out what the person you are communicating with is saying. When communicating to people we have to make sure they understand what we are saying and respond to it accordingly. The communication cycle has 6 steps.

The stages involved in this cycle are:

1. Ideas occur

2. Message coded

3. Message sent

4. Message received

5. Message decoded

6. Idea understood
Dr Bruce Tuckman published his Forming Storming Norming Performing model in 1965. He added a fifth stage, adjourning, in the 1970s.
…show more content…
Working with these individuals may include a whole range of demanding activities such as:

* Listening to individuals in great distress experiencing pain and fear; * Stimulating individuals to gain insights about themselves; * Giving support and advice to those under stress; * Conflict resolution with angry and /or aggressive clients; * Changing deeply ingrained attitudes or habits; * Developing different communication methods for those who do not use verbal communication; * Supporting clients to see their way through a confusing and difficult per

Stage | Barrier | Selection of information:to be relayed in a message | Sender speaks differentlanguage• Sender cannot speak well• Poor or incompleteinformation selection | Encode message:by deciding on method oftransfer:via conversation or written means | • Sender chooses aninappropriate method• Sender cannot express messageclearly, in speech or writing | Transfer message:speak face to facespeak by phonewrite an e.mail/textwrite a letter | | Receive message: | Receiver can receive message by * Send emails * Letters * Phone * Fax * text | Decode message: • | Wrong interpretation• Difficulties understanding• Lack of time | Respond to message: | |

Interpersonal skills include not only how we communicate with others, but also our confidence and our ability to listen and understand. Problem solving, decision making and personal stress management are

Related Documents