Hcs4 Essay

3829 Words Dec 21st, 2013 16 Pages
Busines communications

Week 1
Quiz 1

1.
The accepted principles of conduct that govern behavior within a society are known as
[pic]A) ethics.
[pic]B) laws.
[pic]C) social guidelines.
[pic]D) none of the above.

Feedback:
Ethical behavior goes beyond the question of legal or illegal. It may be legal to appropriate the idea of a colleague as your own, but it is not ethical.
|Points Earned: |5.0/5.0 | |
|Correct Answer(s): |A |

[pic]
2.
To make your communication more effective,
[pic]A) send the same messages by multiple channels.
[pic]B) include as much information as possible, even if you're not sure it's necessary.
[pic]C) clearly address your audience's wants and
…show more content…
Flat organizations avoid information bottlenecks and the isolation of information that can occur when one level holds on to information without passing it on to other levels.
|Points Earned: |5.0/5.0 | |
|Correct Answer(s): |D |

[pic]
5.
The term corporate culture refers to
[pic]A) a company's sponsorship of events such as concerts and plays.
[pic]B) the extent to which corporations dominate a particular culture.
[pic]C) the number of organizational levels within a corporation.
[pic]D) the mixture of values, traditions, and habits that give a company its atmosphere and personality.

Feedback:
Each corporation has a different culture that reflects its own particular history and style. Corporate culture is often hard to define, but veteran employees are almost always well aware of the do's and don'ts of their corporate culture. For example, in one company joking around with the boss may be encouraged, while a different company that kind of behavior could get a person fired.
|Points Earned: |0.0/5.0 | |
|Correct Answer(s): |D |

[pic]
6.
Communication is the process of
[pic]A) listening actively.
[pic]B) writing messages.
[pic]C) transferring information and meaning.
[pic]D) none of the above.

Feedback:
Communication is a two-way process that begins with the sender and ends when the receiver acquires information and meaning.
|Points

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