The procedure involves collecting the urine immediately after the client voids and transferring it to a special container kept on ice, to preserve the urine. I informed my nursing assistant, “I started a twenty-four hour urine collection in room 5. Can you please make sure to check frequently for urine in the bedside commode and place it in the collection container.” The nursing assistance replied, “Ok. I will.” The next time I went into the clients room I noticed the ice where the container is kept had melted. I then replaced the ice and told my nursing assistant, “I noticed the ice had melted in room five. Please check on the ice levels hourly.” She replied, “Ok. I will.” It seemed as if every time I checked on the ice levels they had melted. I found myself frustrated and ended replacing the ice myself to get the job done correctly. I realize now that my communication with my assistant was non-assertive. My assistant was passive in her response. I failed to assess my assistant’s level of understanding of the procedure and instead I lost trust and became frustrated. Communication should be clear, complete and explain why we need a task done a certain way (Hansten & Jackson, 2009). If I would of taken the extra time to explain the reason why we keep specimens on ice perhaps my assistant would of taken the time to do the task. In return I would have been able to
The procedure involves collecting the urine immediately after the client voids and transferring it to a special container kept on ice, to preserve the urine. I informed my nursing assistant, “I started a twenty-four hour urine collection in room 5. Can you please make sure to check frequently for urine in the bedside commode and place it in the collection container.” The nursing assistance replied, “Ok. I will.” The next time I went into the clients room I noticed the ice where the container is kept had melted. I then replaced the ice and told my nursing assistant, “I noticed the ice had melted in room five. Please check on the ice levels hourly.” She replied, “Ok. I will.” It seemed as if every time I checked on the ice levels they had melted. I found myself frustrated and ended replacing the ice myself to get the job done correctly. I realize now that my communication with my assistant was non-assertive. My assistant was passive in her response. I failed to assess my assistant’s level of understanding of the procedure and instead I lost trust and became frustrated. Communication should be clear, complete and explain why we need a task done a certain way (Hansten & Jackson, 2009). If I would of taken the extra time to explain the reason why we keep specimens on ice perhaps my assistant would of taken the time to do the task. In return I would have been able to