My understanding is a conference call was held today with our adjuster Rob Saunders, HBL’s service manager, Dave Sullivan and yourself, in addition at this time they cannot relate the mechanical breakdown to your loss and you have authorized the diagnostic, teardown and replacement of the condenser. Both Rob Saunders and myself reached out to Mr. Sullivan and upon removal of the condenser the findings would be communicated to Allstate as well as to yourself. At this time he is unable to relate the mechanical breakdown to this loss and will be following up with both yourself and Allstate upon completion of the diagnostic and removal of the condenser. At this time Allstate will not be paying for the replacement of your vehicles AC system and
