Hatton and Lobban (2007) discuss wellbeing of support workers in intellectual disability support services and highlight that organisational factors such as inadequate staff training, poor working conditions and role confusion have a huge impact on staff distress and burnout. A rack of access to a supportive service setting as well as poor interactions with service users appears to affect staff job satisfaction. Furthermore, organisations that face difficulties in keeping support workers require interventions for attracting staff. Interestingly, Hatton and Lobban point out that support staff tend to have high levels of distress; however, levels of burnout among disability support staff is average comparing to other human services.
