Handling Conflicts Essay
Josephus J. Ellie (2012)
Generally speaking, conflicts are relevant to any human existence. What is worthy of note is how these conflicts, when they occur, are managed or handled, because they would mean so much for the success or failure of the organization. For example, if an organization is to achieve its objective, it must be willing and able to handle conflicts in a functional manner. Organizational conflicts are the discords that arise when the goals, interest or values of different individuals or groups are incompatible and those individuals or groups block or thwart one another’s attempts to achieve their objectives. Conflict is an inevitable part of an organizational life because of different …show more content…
Competition occurs when each party to a conflict tries to maximize its own gain and has little interest in understanding the other party’s position and arriving at a solution that will allow both parties to achieve their goals. Competition can actually escalate levels of conflict as each party tries to outmaneuver the other. As a way of handling conflict, competition is ineffective for the organization since the two sides to a conflict are more concerned about “winning” the battle than cooperating to arrive at a solution that is best for the organization and acceptable to both sides.
When conflicts are handled by avoidance, the two parties to a conflict try to ignore the problem do nothing to resolve the disagreement. Avoidance is often ineffective since the real source the disagreement has not been addressed, conflict is likely to continue, and communication and cooperation are hindered.
Handling conflicts through