Hallington Case Study Essay

3679 Words Feb 14th, 2016 15 Pages
Connor Ferguson
Admin 351
Jo-anne Goodpipe
January 29, 2016
Full Case Analysis of Hallington Utilities Services Company
Case Analysis: Case overview 1. Summary of the situation
Hallington Utilities Services is first introduced as a utility that distributes electrical power to customers in the municipality of Hallington. In the mid-1990s, the Ontario government decided it should move to deregulate the electrical power market because residents and businesses in Ontario were drastically overpaying for services and were considered the third-highest electricity generation rates in Canada, with no choice of suppliers. HUS was reorganized. It now responded to a Board of Directors. This Board adopted the vision: Excellence in customer
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Problems she had discussed ranged from compensation and training, to the extreme threat of downsizing and lay-offs. As she concluded her interviews, Marion thought about what she had learned so far. She had heard some very different perspectives from various employees and some major issues raised by the CEO. Marion then went to work attempting to solve the dilemma she was presented with. 2. Analysis of the situation. Where are we now? What is your perspective and what are your assumptions of what is going on.
Upon completing the reading of this case study, I have concluded that HUS requires an extensive overhaul of the HR department. My understanding of this case is that there are numerous issues within the organization. This assumption can be strengthened by the interviews with various employees that Marion Forbes conducted throughout the case. I also believe that this case also highlights the extremely difficult burden that Forbes as in front of her. She has an overwhelming task, as the new face of the HR manager, to uphold her image while attempting to satisfy the needs or expectations a wide range of employees, as well as acting with the best interests of the company. However; I find it odd that HUS would hire her, regardless of her being well qualified, for a position lower than which she applied for. It raises the question, is this gender discrimination? Some of my assumptions surrounding

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