Emergency Department-Grounded Theory Summary

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Burström, L., Starrin, B., Engström, M., & Thulesius, H. (2013). Waiting management at 
 the emergency department - a grounded theory study. BMC Health Services 
 Research, 13(1), 1-10.

The purpose of this study was to investigate waiting times in emergency rooms. Before the study was conducted, nearly 38% of patients were waiting over four hours to be seen. A grounded theory study was used to look into this issue. This type of study uses both qualitative and quantitative data, which was collected at three different hospitals: ED 1 was qualitative, ED 2 and 3 were quantitative. From 2009-2011, each hospital had 150,000-200,000 total visits. The three hospitals differed in the way that triage was performed. ED 1 used a nurse, ED 2 used a nurse
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This article provides a solution to achieve this goal. It was shown that waiting management resolves issues by decreasing waiting time. Decreasing waiting time is done by increasing patient flow, which can be done by implementing an advanced triage system, and having more experienced staff in the waiting room. The results of this article show me that I need to develop an efficient triage system in my emergency department. I would like to have a specialized physician that will quickly make an accurate triage report on a patient. Hopefully this resolution will be able to decrease waiting time and increase overall efficiency of the emergency …show more content…
The purpose of the study was to determine whether or now new policies in the operating room increased the overall efficiency. The new policies for the operating room include resource allocation strategy, patient urgency classification, and a new system for scheduling operations. This study was set up for two different time periods. Period 1 was all of 2007, and was the control, meaning that the new policies were not being used. Period 2 was the experimental period which ran from July 2008 to July 2009. The hospital being studied serves a population of 630,000

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