The internet has opened up new possibilities for the greeting card industry. American Greetings and Hallmark have worked together to adapt to the change in digital technology such as the internet and social media. Customers now have the ability to send a e-greeting which can be emailed to a recipient within seconds and all at the convenience at home (E. West 2003).
90 percent of household’s purchase at least one greeting card a year (B. Adelman). This means that the size of the greeting card market is huge and we can basically market to almost anyone. However, there are some pros and cons of having such a large target market. An advantage of being able to market to such a large audience allows us to have more potential customers. A disadvantage is while marketing our service, it becomes tougher to actually obtaining a customer because not everyone is going to want to spend their money on this service. The best web community to market to would be social media sites such as Facebook, Pinterest, and Instagram. This online form of advertising on social media can be little to no cost and attract a huge amount of traffic to our business. For example,