Element A: Presentation and Justification of the Problem
The Problem
On July 1, 2010, the Greenville Zoo introduced a voting kiosk for a program called Quarters for Conservation, allowing guests to vote on different wildlife projects they were passionate about and wanted to support. However two years ago, the Zoo Administrator, Jeff Bullock, had to discontinue the use of the kiosk due to issues and replace it with a simpler, wooden, rectangular box. He is not satisfied with the new design and is looking for something more appealing to the zoo guests.
Background
A couple of meetings and interviews were arranged on the phone and in-person to learn more about the discontinuation of the kiosk. In the meeting were the Education Curator, Lynn Watkins, Deputy Zoo Administrator and Veterinarian, Dr. Nikolay Kapustin, and Zoo Administrator, Jeff Bullock. They all explained the main issues with the original kiosk.
The original Quarters for Conservations kiosk price was approximately eight-thousand dollars since it was a custom-built product, had a steel framing and structure, and four large glass panels. It featured a spinning globe, digital sensors and counters, and two coin acceptors on both sides of the four corners with informational graphics about each wildlife project. …show more content…
It would take time away from the zoo employees who could have used that time elsewhere in the zoo. The outer metal covering of the coin acceptor rust and the token would not always stay in the bowl after coming out of the pipe. The source of power was from an outlet and it was plugged from open to closing time; they would prefer for it to run on green energy. Watkins mentions that other zoos had the same concept of supporting conservation projects, but their kiosks ran on green and renewable energy and were more
The Problem
On July 1, 2010, the Greenville Zoo introduced a voting kiosk for a program called Quarters for Conservation, allowing guests to vote on different wildlife projects they were passionate about and wanted to support. However two years ago, the Zoo Administrator, Jeff Bullock, had to discontinue the use of the kiosk due to issues and replace it with a simpler, wooden, rectangular box. He is not satisfied with the new design and is looking for something more appealing to the zoo guests.
Background
A couple of meetings and interviews were arranged on the phone and in-person to learn more about the discontinuation of the kiosk. In the meeting were the Education Curator, Lynn Watkins, Deputy Zoo Administrator and Veterinarian, Dr. Nikolay Kapustin, and Zoo Administrator, Jeff Bullock. They all explained the main issues with the original kiosk.
The original Quarters for Conservations kiosk price was approximately eight-thousand dollars since it was a custom-built product, had a steel framing and structure, and four large glass panels. It featured a spinning globe, digital sensors and counters, and two coin acceptors on both sides of the four corners with informational graphics about each wildlife project. …show more content…
It would take time away from the zoo employees who could have used that time elsewhere in the zoo. The outer metal covering of the coin acceptor rust and the token would not always stay in the bowl after coming out of the pipe. The source of power was from an outlet and it was plugged from open to closing time; they would prefer for it to run on green energy. Watkins mentions that other zoos had the same concept of supporting conservation projects, but their kiosks ran on green and renewable energy and were more