Training. Training is practical and supports organizational goals, and is provided for employees on work-related technologies. 2.333
Development. Employees have formal development plans in place, and they use those plans to achieve their career goals. 1.933
Value and Support. Leadership behavior consistently demonstrates that learning is valued, and managers consistently make learning a priority. 1.500
Systems. A learning management system that automates the administration of all aspects of training and learning events, provides reports to management, and includes features such as content management and skill or competency management. 1.433
Add items in above section, then multiply by 0.8 for Subtotal …show more content…
Analysis of results
IV.1. Leadership Practices
IV.1.1. Communication
The goal of Grand Phnom Penh is to maximize profit to the firm and this should be communicated to all staffs.
However, senior executives and managers in Grand Phnom Penh are reluctant to share all strategies and goals of the company to all staffs. Only the senior executives and the managers know clearly about the goals and strategies. This is one of the weakness that should be attention.
Company’s information is divided into two categories: general information about events, holidays, and company’s internal policies are displayed on the board in front of the entrances. Sensitive information such as competitors’ information, market’s information and strategic information are held in confidential meeting.
IV.1.2. Inclusiveness
Employees’ ideas are not used as input except the finance department and construction department. The staffs in those two departments ticks strongly agree (five scores). Most problems, staffs have to listen and follow what the top manager …show more content…
For example, a key customer who bought a very big villa did not pay off his bill, the financial manager discussed with subordinates and found out the problem which come from the fact that the villa has bad smell and uncompleted design; therefore, the financial manager has to call the engineering staffs to check up and repair that villa. After that, the customer pay normally which is win-win solution.
For the construction department, they work as a team, when they have problems with house designing, they discuss and solve the problems immediately, and then asking advice from head of engineering department. In contrast, mostly senior executives and managers, in other departments, delegate small plans to their staffs to do. The staffs are not treated with respect sometimes as their top managers blame them because the heads believe if the team members do anything wrong, the managers have to
Development. Employees have formal development plans in place, and they use those plans to achieve their career goals. 1.933
Value and Support. Leadership behavior consistently demonstrates that learning is valued, and managers consistently make learning a priority. 1.500
Systems. A learning management system that automates the administration of all aspects of training and learning events, provides reports to management, and includes features such as content management and skill or competency management. 1.433
Add items in above section, then multiply by 0.8 for Subtotal …show more content…
Analysis of results
IV.1. Leadership Practices
IV.1.1. Communication
The goal of Grand Phnom Penh is to maximize profit to the firm and this should be communicated to all staffs.
However, senior executives and managers in Grand Phnom Penh are reluctant to share all strategies and goals of the company to all staffs. Only the senior executives and the managers know clearly about the goals and strategies. This is one of the weakness that should be attention.
Company’s information is divided into two categories: general information about events, holidays, and company’s internal policies are displayed on the board in front of the entrances. Sensitive information such as competitors’ information, market’s information and strategic information are held in confidential meeting.
IV.1.2. Inclusiveness
Employees’ ideas are not used as input except the finance department and construction department. The staffs in those two departments ticks strongly agree (five scores). Most problems, staffs have to listen and follow what the top manager …show more content…
For example, a key customer who bought a very big villa did not pay off his bill, the financial manager discussed with subordinates and found out the problem which come from the fact that the villa has bad smell and uncompleted design; therefore, the financial manager has to call the engineering staffs to check up and repair that villa. After that, the customer pay normally which is win-win solution.
For the construction department, they work as a team, when they have problems with house designing, they discuss and solve the problems immediately, and then asking advice from head of engineering department. In contrast, mostly senior executives and managers, in other departments, delegate small plans to their staffs to do. The staffs are not treated with respect sometimes as their top managers blame them because the heads believe if the team members do anything wrong, the managers have to