Grand Canyon University Internship Analysis

As part of my leadership course at Grand Canyon University I was assigned to volunteer/internship in an experience that would enrich my future career. I was very fortunate to work out an agreement with the Director of Security and Safety at Gila River Arena in Glendale, Arizona and the home of the NHL Arizona Coyotes. My current career has me working at the University of Phoenix Stadium over seeing responsibilities in security and guest services. By volunteering to work at an NHL arena, I felt it would give me insight on how other professional sporting facilities operate with the belief I would gain some experience and takeaways that would become better at my current job and possibly expose me to a bigger world within the sports/entertainment industry. During my time working at the arena I kept journal entries of each of the games that I worked at and used those documents to help reflect on what knowledge I have gained and how my Grand Canyon University experience enhanced my volunteer involvement. …show more content…
I paid special attention to the relationships that the arena staff has, compared to mine, and that the arena workforce is very much a community as they work together as often three nights a week. I gained an appreciation for their security measures as they have to work harder to keep guest coming back to the arena given the team’s performance over the past few years that their security practices cannot be the reason why fans do not attend games. At my work, our security measure are very much cookie-cutter without exception to rules, at the arena they do a much better job catering to the needs of the guest while keeping in mind their