Gourmet Foods is a company involved in the grocery and drug business completing with companies such as Wal-Mart in the retail business. The three day course called “Successful Life Course” involves inspirational handout, 12 minutes of yoga-like stretching, marching up a hill, chanting, breakfast, and lectures of attitude, diet and exercise. The logic behind Nelson’s three-day course is to positively influence Gourmet Food’s profitability as employees would feel enthusiastic and engaged about working at Gourmet Foods, feel that the organization is committed to their employees, and in return employees would improve their customer service skills for the organization and increase Gourmet Food’s profits. For example, increased job satisfaction and
