GNC Holdings, Inc. | Operations/Supply Chain Management Overview and Analysis | | | | | |
GNC was founded by David Shakarian in 1960s, and specialized in yogurt and other healthy food such as honey, grains, and “healthy sandwiches”. Due to increasing demand, GNC expanded stores throughout the United States during the 1970s. However, the emergence of other competitors in the external environment and poor management internally lead to a difficult period of time for GNC during the 80s. After Jerry Horn took over as President and implemented major changes in 1985, GNC had a fresh start and continued to grow. GNC is now the largest global specialty retailer of nutritional products:
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The company also abandoned its “wellness grocery stores” (Funding Universe). GNC was acquired by Numico, a baby food and clinical nutrition company, sold to Apollo Management in 2003, and purchased by Ontario Teachers’ Pension Plan and Ares Management in 2007. GNC went public at sixteen dollars per share, and trades on the NYSE as “GNC”. GNC operates 3,046 company-owned stores in the United States, and has experienced twenty-six consecutive quarters of positive domestic company-owned sales growth. It holds 924 franchise locations and 1,590 international franchise locations in fifty-three countries. GNC offers over 1,800 SKUs, including both third-party and proprietary products. Shakarian passed away in 1984, but GNC continues to expand upon what he built, while maintaining its initial roots in Pittsburgh (the world headquarters is only two blocks from the original Lackzoom location). GNC is now the largest global specialty retailer of nutritional products: vitamin, mineral, herbal, and other specialty supplements as well as sports nutrition, diet, and energy products.
GNC delivers both outstanding customer service and product quality. GNC is “one of the world's largest companies devoted exclusively to improving the quality of lives: by providing better nutritional information,