Importance Of Quality In Healthcare

Superior Essays
Managing Health Care Quality
Health Care in an industry where its achievement will be determined by the quality of care that is delivered. Patients are at the forefront of health care organizations, consequently it is vital that they are receiving superb care since this will determine which facilities they select for their health care needs. Organizations must be up to date with technological advances, and must ensure that the staff is competent to deliver superior care. Overall the Patrons are satisfied with Sunlight Hospital nonetheless; they are discontented with the level care that they receive from the staff. Perhaps the hospital is short staffed and as a result it’s causing the current staff to be extremely busy which prevents them from
…show more content…
The hospital needs to identify the negative influences that are causing the quality of care to deteriorate. The hospital is comprised of a multidisciplinary staff and although ultimately the management team will be the ones to enforce new procedures to improve quality, they also play a vital role in this undertaking. The key to success in quality improvement is to have the entire workforce involved in the evaluation and planning of the new strategies. Sunlight hospital quality of care can be favorable with the staff’s input and by monitoring and rewarding them as they implement the new techniques in their daily activities. One the other hand, if the hospital cannot identify issues in their current routine, then they will not able to make any required adjustments. Health care in an intricate business where everyone must work jointly to achieve success and if they do not acknowledge ineffective methods that are affecting the quality of service the quality improvement process will …show more content…
Customer value is the key focus, and as they develop processes based on the input of products and/ or services it will ultimately increase profits putting the organization ahead of its competition. Subsequent Sunlight Hospital quality improvement plan is executed; they will improve their position on the health care market. According to Shortell and Kaluzny’s Healthcare Management” A business model is a guide to see how and organization measures up against others in the same industry and use that data to make adjustments to their current plan to ensure that they are creating a valuable organization” (Burns, Bradley, & Weiner, 2012). The hospital can now use this business model which will allow them to comprehend the factors that will add value and their increase their position among

Related Documents

  • Decent Essays

    Title: Factors of readmissions and reducing unnecessary readmissions to provide a better health care service. Thesis: The health care organizations have big opportunity to improve their quality of healthcare as well as improve life quality of customers through reducing the avoidable readmissions. I. Introduction Thesis: The health care organizations have big opportunity to improve their quality of healthcare as well as improve life quality of customers through reducing the avoidable readmissions. II.…

    • 276 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    Fred Lee has the distinction of being both the senior vice president of two major hospitals and a former cast member at Walt Disney World. He is the author of the best-selling book, If Disney Ran your Hospital- 9 and a half things you would do differently. Much of his work is focused on patient relations and service excellence. In his Tedx talk titled, “Patient Satisfaction or Patient Experience?” he discusses the difference between satisfaction of care and patient experience. Excellent service has been the standard in healthcare since the principles of service were adopted in the 1980’s.…

    • 971 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Implementing mandatory training by professionals on how to give patient centered care should be incorporated into yearly competencies. Secondly, dealing with high patient to nurse ratios need to be examined so the nurse can spend more time with the patient and family. Achieving a first good impression will help the patient and family have a positive outlook on the patients care. Also, having a patient or family advisor for the facility and family can help with care that is given to the patient run more smoothly, and questions answered, with the whole family present.…

    • 654 Words
    • 3 Pages
    Improved Essays
  • Superior Essays

    To do this it would require educating the staff and change how care is provided while enhancing their skill set (Sollecito & Johnson, 2013).This will allow organizations to better manage cost, provide quality services, improve patient outcomes, education, and decision-making by patients (Sollecito & Johnson, 2013). One of the challenges with this model is the lack of incentives for providers. With hard work there is no reward? All healthcare providers continually enhance their skill set to better serve the customer base, which is the patient. However, with redesign requires time, money, and realistic expectations.…

    • 842 Words
    • 4 Pages
    Superior Essays
  • Improved Essays

    Staff members are willing to make necessary changes to make the patient’s more successful. Management sees staff as unwilling to make changes in work related tasks, but willing to help the patient outcome. Workshop and extra training is sometimes attended by both. Yet, both are eager to learn more about new methods to bring excellent care through guidelines. It is felt by staff nurse and management that change will not happen, unless beneficial to clients or nurses.…

    • 1109 Words
    • 5 Pages
    Improved Essays
  • Great Essays

    Nowadays, Canadians concerned with many issues. Healthcare system in Canada is one of the major concerns of many Canadians. It is government’s responsibility to find the best solution for this issue. The current system of health care in Canada enjoys wide public supports and it provides free of charge services for all Canadian citizens that have the Canadian health card. There are many debates on the public health care system in Canada.…

    • 1873 Words
    • 8 Pages
    Great Essays
  • Superior Essays

    Evolution Of Managed Care

    • 1147 Words
    • 5 Pages

    Values of the organization along with its mission and beliefs are also key to stakeholder and business success. Indicators such as quality access, innovation and prevention are all prime factors for a health care business to be successful (Wicks & Keevil, 2014). With this change in business sense, viewing health care as a basic right where medicine is not bought and sold like previous pay for service models, but rather a mutual understanding where stakeholders involved understand it is not just what is due to them, but also what their responsibilities are to other stakeholders as well (Wicks & Keevil,…

    • 1147 Words
    • 5 Pages
    Superior Essays
  • Improved Essays

    Readmission In Nursing

    • 1737 Words
    • 7 Pages

    am a quality manage at the health care organisation. Clinics have been searching for approaches to enhance quality and operational proficiency and cut expenses for a considerable length of time, utilizing an assortment of procedures. Notwithstanding, there are numerous issues in conveying quality medicinal services, for example, therapeutic mistakes or under/over or abuse of restorative administrations. The director can enhance quality by taking measures to decrease restorative mistakes, diminishing readmission and actualizing approaches to avoid blunders. There are projects that deliver mind practices to lessen readmission and execute great quality medicinal services that has demonstrated change on social insurance that enhanced the patient's result.…

    • 1737 Words
    • 7 Pages
    Improved Essays
  • Improved Essays

    The quality improvement movement can be traced back to the 19th century and over time has transitioned from a model to satisfy curiosity to a priority in health care. There have been many attempts made to address the challenges of improving health care quality, but none have been significant enough to address the ever evolving changes associated with reaching an adequate level of quality. As the movement evolved and became more purposeful, the focus was to implement models that relied on data to drive quality.…

    • 461 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    Health and social care settings could be influence by many factors on their way to achieve high quality practice. Those factors could have positive or negative impact on quality depend on the way health and social organizations react to the influences (Spicker, P. 2009). Health and social industry constantly experience ongoing changes in order to meet services user’s changeable needs. There are different types of changes such as social, technological, and economical, therefore requires different approaches to adapt to those changes (NHS Connecting for Health 2000).…

    • 239 Words
    • 1 Pages
    Improved Essays
  • Improved Essays

    Quality Improvement

    • 455 Words
    • 2 Pages

    A deeper insight for quality and safety revolution is at work with United States healthcare system and innovation in current medicine to improve safety and quality is the efficient focus of Quality Improvement. (QI). To correct the gaps in quality improvement overuse, underuse, and misuse of health services, six aims was identified namely safety, effective, patient-centered, timely, efficient, and equitable (IOM, 2012). The nursing profession interest has always been on ethical and justice related to quality of patient care, the distress on insufficient staffing and work situation makes it impossible to claim non-maleficence (Aiken et al., 2012; Martin, 2015).…

    • 455 Words
    • 2 Pages
    Improved Essays
  • Superior Essays

    The let-down on ensuring the equate amount of nurse staffing has revealed such a damaging impact on the patient. This problem cannot be based on just adequate staffing, it is also a problem with the patient care and…

    • 1088 Words
    • 5 Pages
    Superior Essays
  • Improved Essays

    In the attempt to call the attention to the importance of improving the quality and health care outcomes, in 1999 the Institute of Medicine had submitted a report called To Err Is Human: Building a Safer Health System. Although more than ten years ago, this report stressed the need of a redesign in the process of the patient’s care, little progress in the improvement of quality and safety has been achieved (Clark, 2013). Even though there were some important initiatives in the implementation of quality and safety after the report, only in 2013 The Joint Commission made a significant contribution in order to accelerate the process and enforced quality and safety through standards such as National Patient Safety Goals and Core Measures of nursing…

    • 1231 Words
    • 5 Pages
    Improved Essays
  • Decent Essays

    First, I would roll out a timeline that is realistic to the data for acquiring healthcare clinics and establishing new ones. I believe this was the first problem in the firm’s original model. Next, I would implement an approach to quality improvement (QI). My approach would be business process reengineering which would provide creative, critical thinking to sustain the firm’s competitive advantage while also restructuring newly acquired and established organizations (Burns, Bradley, & Weiner, 2011). To keep the PhyCor from financially hemorrhaging, I would ensure that each healthcare organization secure its equipment and facilities.…

    • 917 Words
    • 4 Pages
    Decent Essays
  • Great Essays

    As an administrator at the Sunlight Hospital, I have concerns about the complaints that are going on amongst my patients and the quality care that my patients need. Even though the patients love the hospital, it seems like there are somethings that I need to address to assure that my patients are getting the best care. First I would start a suggestion box that way the patients can post their concerns and its anonymous to see how I can improve the structure of the company. I’m also going to see what I can do in order for my employees to interact more with the patients. Some suggestions to consider would be to raffles, when you sign in they pick up a raffle and get ready for the games to started.…

    • 1906 Words
    • 8 Pages
    Great Essays

Related Topics